Viu-Viu

It has now been well over eight months…

It has now been well over eight months since I first raised my complaint with Viu Viu Casino regarding my refund related to my CRUKS self exclusion registration and the situation has only become more concerning.Despite repeated emails formal complaints and follow ups I still have not received any meaningful response or resolution. There has been no refund no proper explanation and no accountability. The lack of communication at this stage can no longer be described as a delay. It reflects a complete disregard for responsible gambling obligations and customer rights.Because of the continued silence and failure to resolve this matter my bank has now initiated a formal investigation into the transactions made to Viu Viu Casino. As a result the disputed funds are currently under review and I do not have access to the amounts involved while this process is ongoing. This step would not have been necessary if the casino had handled this responsibly from the beginning.Allowing a CRUKS registered player to register deposit and gamble is a serious compliance issue. Ignoring the complaint for months only makes the situation worse.I once again urge Viu Viu Casino to take responsibility provide a full refund and address this matter properly. The ongoing lack of transparency and action is deeply unprofessional and raises serious concerns for other players.

Please go play somewhere else i tryed…

Please go play somewhere else i tryed over a week to close my accounts this casino is not here for the people today I contacted live chat and they sayed I had to send for the 7th time a email to the support mail I did not and she sayer they would responce in 25 minutes and now 4 hours have been passed besides that the casino is BAD REALLY BAD

Casino will find a way how to deduct…

Casino will find a way how to deduct your windrawal i wagered bonus got lucky win 300€ after that I proceed to continue to play and make additional 400 so than I request 700€ windrawal after 2 days I check my account and I see the cancel it and add to my balance just 375€ instead of 700€ I didnt break any bonus rules whatsoever I do not recomend to play here at all its ok to loose here but not to win

Update – Automated Replies No Accountability Ongoing Manipulation

Once again Viu-Viu responds with the exact same generic message claiming they are “busy” and asking for patience — without addressing anything I actually raised.For clarity this is what Viu-Viu continues to ignore: • My explicit request for a refund • My request to permanently close my account which was ignored while staff kept encouraging me to play • My concerns about manipulative behavior and lack of player protection • Multiple emails that remain unanswered • Live chat conversations where agents respond until they recognize my case then stop replying • Being referred to a so-called “VIP Manager” after which I was ignored and removed from the chat • Continued promotional messages sent to my phone despite asking for all contact to stopInstead of engaging formally or legally Viu-Viu only posts the same copy-paste reply under every review avoiding responsibility and giving no timeline no explanation and no solution.Anyone reading this can clearly see that these are not real responses but automated damage control messages.I am documenting this publicly so others can see how complaints are handled in practice.If this situation is finally handled properly I will update accordingly.Until then I will continue to report exactly what happens.

My first experience with Viu‐Viu Casino…

My first experience with Viu‐Viu Casino was very good. A few days after registration I received 200 free spins without a deposit with a maximum payout of €500. I wagered the free spins and deposited the minimum required for withdrawal to unlock the withdrawal channel. Verification is standard as with all casinos. A few days later I received the €500 withdrawal. The casino has a nice layout everything is clear and easy to find. The casino staff responds quickly and there are good casino games to choose from from the most popular providers. I highly recommend this casino.

I won 5000 with free spins

I won 5000 with free spins

Biggest scammers i never had this kind…

Biggest scammers i never had this kind of problem on any site but if you win a sportsbet they dont pay you out and also they dont talk to you on live chat also waiting 30 minutes they dont answer. Dont play ever on this site

crooks

crooks thieves they robbed me of my money

Ive been trying to get my e-mail off te…

Ive been trying to get my e-mail off te promotional list I keep getting e-mails to get you back to playing and they also sell your details to third parties they refuse to take my e-mail off the promotional list so be warned once you make a profile there is no way these Guys are gonna let you alone they will keep sending e-mails this is illegal and that being Said a casino that operates like that you realy think they play fair ? Not a chance these costa rica casino’s are all Criminals no wonder that numerous websites keep popping up like mushrooms its a dead business ruïned by people like viu viu I have closed my account months ago and i keep getting emails they are stubborn and doing illegal things so think twice before you play Here.

Fake casino people only for crypto...

Verry bad website 5 days waiting for payout thats bad because the loos to much money and the bonus shit here is BIG STEELING wanger of 800 and max payout 50 euro and 750 euro back to viu-viu.com thats bad and cheating. Manny errors in gaming manny delays and chat is almost 100% AI robots this website is not transparant and only wants youre money the good reviews here hahahah yeah for some fake free spins lol en voor de Nederlanders speel hier niet jou bank gaat zeuren en zegge dit is iligaal meneer je mag helemaal niet op .com sites spelen en ja de Nederlandse kk STAAT laat dit toe maar begrijp even grote bedragen ontvangen van iets wat iligaal is kan de bank je rekening sluiten en dat is geen grapje

Very very good I like 👍

Very very good I like 👍

Good casino

Platform with a lot of choiche wirh different slot. Also great bonusses

Very good casino with good bonusses!!

Very good costumer service they always help !

Verrry good I am happy

Really thoughtful customer service very respectful and calm

Very good costumer service they always…

Good support

Good casino sure

Really thoughtful customer service

Amazing casino good help

Very nice online casino

Good support