User Reviews (14)
Ayme Dickson
They wont pay
After months of jumping through hoops to get my redemption request for $335 approved I finally get the approval but they cut it down to only $65. There are so many other online casinos out there dont bother wasting any of your hard earned money at this scam site.
daniel Andersson
WARNING ⚠️
WARNING ⚠️. DO NOT PLAY AT Diamond Reels.com.They are absolutely scamming people I was stupid and I was scammed 305$.
Kimmy Kammann
Horrible horrible service and then…
Horrible horrible service and then theyre bonus that they offer you is blacked out once you sign up then you try to get a hold of somebody so you can find out whats going on and they dont answer they come on but they dont answer Dont even bother horrible casino theyre a bunch of scammers it seems like
Consumer
I have been playing at this casino for…
I have been playing at this casino for a very long time years ago I hit the reels for 10k no problem they paid me within a week I never play with bonuses but it has been a very long time since I won anything it’s all about making deposits and hope I hit but I never do either they sold out and someone new owns it but reels are tight IM TELLING IF YOU CAN DO NOT I MEAN DO NOT MAKE A DEPOSIT YOU WILL LOOSE IT.AS per customer service they are great never had an issue with them I ask for free chips and they load them on my account no problem but make a deposit you don’t hit jack shit. You’re at your own risk as much as love their slots I will not make another deposit ever again I’m going strait to WINSTAR WORLD CASINO
Stewy Cheese
Slow withdraws Minimal Information Lack of Communication
Not only do the Withdraws have a requirement for you to pay 35$ for instance if you try to bank wire 100$ but the only other withdraw methods are A MONEYCARD which ONLY LETS YOU DEPOSIT back into THIER CASINOS or BITCOIN. I waited over a WEEK now for my withdraw to be processed to hear NOTHING then today when I try to login to my account I have to contact support cause my account has been locked and when I do so I get told I havent met the withdraw requirements so my account has been locked mind you I was never ONCE told any requirements past verifying who I am (Id Etc.). AVOID THIS SCAMSINO IF YOU KNOW WHATS BEST FOR YOURSELF.
RedAngel
The site is constantly kicking me out…
The site is constantly kicking me out during tournaments I was in the middle of a bonus in a tournament when it kicked me causing me to potentially lose first place. They refuse to make any attempts to correct the error.You cant redeem any winnings unless you deposit $25 and then it will take FOREVER to get your deposit. And even though they can see that your deposit has cleared you still have to wait. Support is not helpful in the least. DO NOT RECOMMEND
Daginga
ONE STAR SERVICE
CUSTOMER SERVICE HOW RUDE :Taylor your job is to offer help and offer support .you were rude abrupt and disrespectful : Never will i deposit or play at this casino again : I WAS unaware i had duplicate account very politely i asked if i could have one active account n if any duplicate account in which i’m unaware of could be deactivate/deleted : TAYLOR closed my account stating i can never play here i’m not welcome : cutting me off in live chat : this is how a casino treats there customers BAD MANNERS /disrespectful /rude /bad vibes THANKU TAYLOR now i know how bad DIAMOND REELS IS AND IM NOT SUPRIZED AT ALL BY ITS RATING M REVIEWS 2 STARZ IM BEING GENEROUS GIVING YOU A ONE STAR
Justin Kenyon
I was just trying to verify my account…
I was just trying to verify my account because I won 1800 I was emailing them my documents to get my winnings then I guess I get a email stating that they closed down my account because I have a arrest record so I dont get shit now
Dusty Waters
If anybody is reading us do not sign up…
If anybody is reading us do not sign up with this casino app its a scam it will rip you off and whatever you do dont give them money they dont pay out nothing because if youve gotten arrested ever in your life you dont get to pay out if you have a negative bank account you dont get a big payout its just crazy they just look for peoples money and pray on it
Chris
Thieves
If I could give a 0star I would. Do not use this company. They will screw you at every corner! They are thieves and nothing but thieves. I deposited $50 turned it into $600 and they refused to pay out. Absolute disgrace of a site and will never be back! Such thieves.
Kirk Vaughan
Not allowed too log in need 700 hundred…
Not allowed too log in need 700 hundred toRedeem the first time must be scam artists Poor graphics in games stay away
Michael Mccusker
Dodgy casino
If I could give zero it would be this casino say play in $ but its based in Nigeria its not regulated and you have to pay fir any withdrawal also they made me wait weeks for a withdrawal that also was short not what i won stay well clear very bad .
Ryan Marck
They refused to pay 180 dollars and…
They refused to pay 180 dollars and claimed I opened multiple accounts which I did not.
Randall
Do not play here it will find a way to…
Do not play here it will find a way to take your winnings they have so many rules and t&c that actually say diffrent terms its pretty bad Im down thousands and finally win and they wont pay me
How many stars would you give Diamond Reels? Join the 17 people who've already contributed. Your experience matters.