User Reviews (67)
Howard Hockin
Scam! Avoid!
SCAM! Deposited and played £10 to take advantage of the welcome offer once money has been used no welcome offer applied to my account contacted them and they said that due to business discretion I wouldn’t be getting one. Joke company also told me I received an email prior to depositing saying that I was exempt from any promotion I have never seen this email after checking every folder in my email. Avoid this company they are scammers.
Fletch
Avoid
I used this platform but with my last experience I wont use it anymore... Last week I withdraw £200 on Friday with google pay which is related to my bank account I contacted them several times giving me some retrieve refferal number.. I called my bank they assure me they have never send the money.. Its 1 week after the withdrawal and they keep coming with the same story.. To call my bank.. I wont use them again... Oh thank you for your offer to help but you don help me at all..1 week after you send the money someh else and you want me to ask for a letter.. Are you joking? Its your fault and you need to sort it but no worries Financial OMBUDSMAN will sort it..
James Webster
Betano SCAM
BetanoSCAM SCAM SCAM This site doesn’t deserve even one star if you see some people have putting five star on the review. Do not trust them because all of them member of this scam casino.Stay away from this rubbish bullshit scam casino.You’re never get any bonus and pay out. They are design just robbing people money.Do not never download this rubbish app and don’t waste your money to this scammer.
Darren Ash
This casino is scamming people don’t…
This casino is scamming people don’t play anymore
Stanley Williams
Ur a bump rip off
So this obviously cant be real played £109 at 50p a spin got one bonus after playing through £109 it paid £1.50 surly thats not right stay well away from this site
Leroy Williams
So this obviously cant be real played…
Excluded me from all promotions without notice or justification.
Jon
Excluded me from all promotions without…
DO not trust betano I have deposited and now they wont let me have my money back after saying I am excluded from the casino! But they accepted my deposit and let me play. Im really disappointed in this casino as they are suppose to be regulated but wont let me have my deposit back as far as Im concerned this company cannot be trusted at all the live chat is rude and unhelpful.
Pauline Brown
DO not trust betano I have deposited…
Unable to use free bets after creating a new account. 9 email exchanges (online chat is a bot) so far and still no resolution. Keep coming back with lies ‘used the bet’ despite me sending screenshots to prove otherwise. Save yourself the stress and try other bookmakers this outfit are charlatans.
Customer
Unable to use free bets
Signed up deposited £50 within ten minutes they closed my account and kept my money and dont reply to emails
C
Signed up deposited £50 within ten…
awful worst bookie by a mile didnt receive my free bets from the welcome offer and when you go to the help page there is nowhere to resolve an issue regarding free bets with there chatbot and the contact us via email link doesnt even work
Keane
DO NOT BET WITH THIS BOOKIE
Slots don’t play at all you never get a free casino or cash bonus after playing years with the company. Can play 100 spins on one game and dead spin after dead spin. Not a fair company and don’t give there loyal customers anything.
tyu tyu
Slots don’t play at all
Ive been playing for 10 years and been to many places but Ive never seen a joke like this company. 700 pounds transferred various stakes various games that cut out unusually to prevent you from getting the bonus. Absolutely rubbish.
John
Ive been playing for 10 years and been…
Signed up for the promotional offer - free bets the account was credited but was unable to use the bets....its a con avoid!
Sean
Signed up for the promotional offer
BIG SCAM CASINO EVER !!!Guys dont play here really dont play u just losse and losse if you gona play 10p-£1 pound u get free spins or wins max they give is £18 pound !!! I play £2-£5 spins i get free spins many times max they give is £78 pound 4 times in row i get free spins on £4 stake they give 0 zero 4 times i play many games same shit all game i losse around 7000 7k in 4 days scam shit dont play dont use you just losse not winning no chance win
Brendan West
BIG SCAM CASINO EVER !!!
Thieves won £1000 over two months ago on 7 Fire Wheel slot. And after that my account has been restricted with max £400 monthly deposit and since then I’m not able to win anything doesn’t matter what stake I play and which slot it is - absolute Zero. Plus mentioned slot is not playable for me at all!! It freezes significantly slowing down and if any three symbols lining on bottom line the symbol on the right is changing into different one in milliseconds. Checked this game with my friend who’s playing Betano and his sessions are normal game run smoothly and without issues and we got the same phones (iPhone 15pro) Very weird tactic from Betano. Avoid
Sam
Thieves
Had an issue with bonus funds. very quick response and resolution
Nico Vanni
Had an issue with bonus funds
Actually good site although I did go on live chat today as I thought I was 2x£10 free bets down but they add on within 24hrs Leandro and Laura both was great in chat friendly took time out check through things all in all very good would recommend easy site use to fast which is good that dazn site is appalling slow
B sherman
Actually good site although I did go on…
had a problek with 2fa and adam was a star. he helped me rectify my issue and get back onboard promply. 10 out of 10
Matthew
had a problek with 2fa and adam was a…
Sheigh from online customer services provided great support for my query and made me feel that my issue was being dealt with with customer satisfaction as a priority
Marcus Evans
Sheigh from online customer services…
David Houghton
Karina Auld
Scott Whittaker
Mikey BoiiOG
Ian Key
Maddie
Alexandru Cojoaca
David Hughes
Bob Lee
Beata
Jayden Wickenden
Dizzle
Barry Westall
Martin
Priya
Silver Jack
Miss
terry
Tylet Wickel
Michael Roy
L DIMITRI
Liam Keane
Harvey
Endre Kotyo
Pedro Martins
MR JONATHON ANDERSON
Paul Pallott
Nicolas W
Ionut Bogdan Alexandru
Gholamreza Karami
Ela
Real Then Real Shazwa
Scarlett-rose Snowden
Brian Healy
Peter Ramsey
Andy Grieve
Dean
Max Baldwin
Kelly gourlay
Tom M
Phil
Vlasta
Bioly B
Steve Richardson
Luke Skywalker
Wayne Lewis
Angela
Do you agree with Betano UK 's 4-star rating? Check out what 327 people have written so far, and share your own experience.