Australia
About
LevelUp Casino is a fast-growing online casino launched in 2020 and operated by Dama N.V. a well-known and licensed gambling company. Backed by an experienced team LevelUp delivers a secure and player-focused online gambling experience for both fiat and crypto users. The platform features software from 60+ top-tier game providers including BGaming Endorphina Spinomenal Playson and many other leading casino brands. As a result the gaming portfolio includes over 6000+ casino games such as online slots blackjack roulette live dealer games table games and crypto games. All games are powered by trusted developers to ensure fair play security and high-quality gameplay. LevelUp Online Casino offers a generous welcome bonus package for new players covering the first five deposits. In total players can receive up to €/$19000 + 500 free spins. Each bonus stage is activated using promo codes “LVL1” to “LVL5.” The offer is also available for crypto casino players with bonuses of up to 5 BTC. The minimum deposit starts from $20 or 0.0005 BTC. Players have 14 days to meet the wagering requirements with a competitive 35x bonus playthrough - one of the more player-friendly conditions in the online casino industry. With thousands of real money casino games secure cryptocurrency payments fast transactions and attractive bonuses LevelUp Casino positions itself as a modern crypto-friendly online casino for players worldwide. See more
User Reviews (60)
Colleen Hunt
Any positive reviewer was paid to write that
If you need a reason to smash your head into a brick wall repeatedly then by all means play on this site.Customer service is absolutely rubbish none of the games work either might I add if you actually get to wager the piss all money you win from the stupid free spins they will also take all of that cause the maximum winning after wagering is $200 or some made up number they decide at the time. They have an excuse for every reason why your account can’t be verified trying to speak to one of their 5 live agents makes you want to jump off a cliff talking to the agents is like trying to explain something to a 6 month old goose after you’ve ripped your hair out and want to close your account you’ve got to answer 101 questions for them to have “no control of closing your account” then you have to email them - when they reply it will be the EXACT SAME agent who asked you the 101 questions previously and they will then ask you the same 101 questions. I did not receive my $4k winnings I never will and I closed my account so I don’t know how they are going to get around that one.I would rather give my money to a crackhead to buy more crack than put my money on this site ever again.
Lisa
Best casino ever!!!
I appreciate that you can sort slots by provider and features. Played Big Bass Bonanza and Book of Dead. Deposited through e-wallet in the afternoon. One slot loaded a bit slower but nothing major. Withdrawal later arrived in 5 minutes. Also noticed there are limits you can set in profile settings which is a good touch
Amy Scarborough
Good filters and providers
I used to love playing levelup they give anniversary bonuses playing ones sports bets its Great for that!! The cash out process is usually quick. I have an issue with them sending out FREE SPIN Promos then dont Honor it. All the emails Ive gotten stated a deposit amount to get the free spins also says get bonus yet when you get ones that just have FREE SPINS claim bonus it doesnt do anything... when you contact support they say its a deposit bonus yet nowhere in the email does it state that nor does it give you the promo code for the deposit. Also when you click the link it doesnt do anything doesnt even go to cashier. Then support doesnt want to fix the issue and cuts off the conversation. Even sent screen shots of the previous email with the same scenario but stated a deposit was required. Not impressed with how support has been lately with people and issues.
Sami Misiak
You Never get Email promo free spins theres always a deposit needed apparently
So dodgy based in Cyprus but pretends to be crown casino. Dont fall for the scam...
Vickie
So dodgy
This casino positions itself as a best online casino fast payout choice and in practice it mostly delivers
James
This casino positions itself as a best…
First of all I downloaded an app that wasn’t even level up and some how the app became their app then a totally different app and my money was gone and I couldn’t find it then when I found it I didn’t even have a withdrawal option . ABSOLUTE SCAMMMMMM I want my refund level up absolute joke couldn’t even use anything
ann Grand
First of all I downloaded an app that doesn’t even let you withdrawal
CRIMINALS SCAMMERS CROOKS. STAY AWAY!I played with LevelUp for about a month. Last week I won about $1000. After waiting 6 days and being pestered to up my deposits and join their VIP program I finally got paid out. I deposited $250 more dollars with their weekly bonus. I bet $150 on football games and lost the rest on slots. A few hours later they canceled my account and said they dont have to give me a reason. They refuse to refund me any of the $150 in pending sports bets I have. Not to mention I was running top 10 on a weekly slots tournament. Pathetic. Criminal behavior. Stay away for Gods sake. Stay away. If you do win like me they will end up stealing as much of it back as possible
Johno Haig
CRIMINALS
I registered at LevelUp Casino a few weeks ago and made a small first deposit via Visa.The verification was straightforward — they asked for an ID and address and my account was approved the same day.What really surprised me was the payout speed. I requested a withdrawal to my e-wallet (Skrill) and it landed in about 2 hours. Customer support also replied within a couple of minutes when I asked about the limits.So far everything has been smooth: pokies load fast no issues with deposits and payouts are actually processed on the same day. Happy with the experience.
Nathan Tinklers
Winning money lots of it
Don’t bother they just hold your money and don’t let you withdraw it
Adrian Berry
Great service
They dont deserve not even a half star. After so much money I invested the only answer that I received was that its just about luck. And nothing else.
Jonno Charlesworth
Don’t bother they just hold your money…
Best most reliable online casino I have come a cross hands down no challenge
Kylie Gilbert
They dont deserve not even a half…
i do not have a problem with small withdrawals but never get any big wins to withdraw i think its more a scam to pokie never hear of jackpots going of they just tempt u to try more and more
Janet Narkle
Best most reliable online casino I have…
They have made every excuse possible to keep my account suspended. Ive spoken to 6 people over 2 days. Not one of them had any idea of the issue they have been dealing with. Constantly repeating myself and being told different things by different employees. Honestly dont waste your time. Been told every hour for literally 16hrs now that the account will be settled soon n they just finalising some things on their end. Be patient thank for your patience. Typical copy paste replies.Theyll do this over 400 dollars imagine if U won more... Until Felix or some1 actually does what they said they would I will put this review on every possible forum I can in the hope I can save some1 else from my experience
Andrea Kurt
i do not have a problem with small…
So! Ive used this gambling website for quite some time and as long as youre only trying to cash out small amounts theres no issues at all. Anyways I was getting on the website more than I should and it was starting to worry me about how much I was actually gambling. So I sent them a message and asked them to delete my account and have it closed permanently. They did that... I unsubscribed from them in my email to stop any temptations too. But clearly unsubscribing doesnt work because yesterday I got another email from them about a bonus I could get if I deposited $50+. So I figured Ill make an account again and give it a go. I went through the whole registration process with no issues whatsoever even got the whole welcome aboard email once the account was made. The only difference between last time I registered for an account and this time was that I used a different email address. I made 2 deposits with no issues and received my bonus. Because of the bonus I had to wager $1750. Seemed impossible BUT I did it!! I got my withdrawable balance up to $1000. I got all of my documents verified with no questions asked so I did what Id normally do and withdrew. But THEN I get an email from them saying theyre going to refund my deposit. Not my winnings just my deposit. Tried to login to my LevelUp account and it wont let me.So I go on the website again and I start a chat with a Lilith. She tells me that the reason I cant withdraw my winnings is because I can only have ONE active account at a time. Which I do. This one was the only active one because the other one had been shut down permanently and deleted at my request. She then gives me an email address I can send a msg to and Ive done this multiple times! Theyre basically saying to me that because I used my worry of perhaps gaining a gambling problem as the reason I asked them to permanently close my last account theyre taking it upon themselves to delete this second account also for my well-being. But refuse to give me the money I sat there for a couple hours wagering and eventually won. After the amount of money Ive put into this stupid casino you would think theyd have some sort of loyalty - but no! I won that $1000 fair and square and not once a long the re-registering process was anything said about not being able to cash out if I did get a win. So theyll happily let you register and make a new account give you bonuses with the information youve given them happily verify all of my documentation and then AS SOON AS IT COMES TO WITHDRAWING A GREAT WIN They refuse to give it to you. Thats obviously how these casinos work.. theyll give you tiny bits of money but anything too big theyll make it impossible. As far as their terms and conditions stating youre not allowed to make another account I feel like theyve void that all on their own by not making me aware of this UNTIL it came time to withdraw my $1000. Absolutely disgusted at this casino. Theyre the scum of the earth as far as Im concerned and Im currently looking into what I can do legally to get my money sent through. I have all screenshots of my conversations with Lilith and I have all the email correspondence between them and I also. Any ideas who I can go through to get my money?? Im going to go for compensation too because this hassle is too much. EDIT TO THEIR RESPONSE:Again you never once said whilst registering a second account that my efforts would be useless. Nor was in mentioned when I deposited twice!!!! If that was the case why approve my deposits and let me go through the hassle of wagering $1750 only just to tell me I cant cash out? My previous account was non-existent so it was not a duplicate account. Im still awaiting both my deposits and winnings to be credited to my bank account. You mentioned that once my money is deposited into my bank account my account will be deleted permanently.... Ummm it already is because the minute I tried to withdraw youve made it so I cant access my LevelUp account. Youre all going to hell
Sebastien
They have made every excuse possible to…
hi there david maguire here. i’ve built up over 3-5000k waggner points.: scammed off my site.. listen to this ppl.. can someone tell me this company address.. these are scammers.. there reviews kylie 5 star is a scammer on the site .. jeremy scammer on site.. there all in office.: i won over 100k in a 50-75 bucks feature.They did not relise i won 20-30k upped it. the bet to 100-125.. now whaz.. in the space off 20 spins i smashed it on dolphin.. i only topped up bucks.. on my history..boom i whaz on fire.. over 100k up!big numbers bet..in play they cut me off saying.. it’s being 3-4 weeks.. i am not gonna let them rob me.. that’s twice:: now.. they come back with sorry dave.. listen.. sorry to hear about ur loss.. that’s there reply.. gambling is hard wen use loose:. i’ve the emails.. i’ve had noting but my account hacked .. they hack technical red alarm goes off big win s.. they cut me off in live play:; in a feature.. took my waggner s i’ve built up 3-5k twice.. wen i try log in.. freeze my phone.. next day i get in.. then they say system down.. i need this company address. they robbed the wrong man.. i want my 100k win.. my waggner i’ve saved.. and 10k for the mentally listen to this.. they credit me 1k and 450 bucks my account in one week.. thinking they might get away with it.: i’ve all screenshots the hole last month.. payment s.. points etc.. they are trying to say.. a bad loss is hard to take.. scum.. i know . i’m a pro.. im gonna find use.. ill travel the world.. credit my wining s over 100k
Ruth Minski
Shameful casino
Enjoyable gaming experience. Good variety of games. Mix of slots various themes. Quick easy cash out. Good customer service.
Kylie Gardas
genial casino page for play
My partner won roughly 9000 and was in the process of paying out. Then he was told that while processing the financial team found a violation in the bonus round and they took all my winnings. I’m trying to find out what that means and I’m getting no information back besides the financial team found a violation. This is his first time on the online game. I’m absolutely disgusted and feel like the company has completely ripped him off
Shae Waller
hi there david maguire here.
Jaymee
Enjoyable gaming experience
Tracey
My partner won roughly 9000 and was in…
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