Grosvenor Casinos

They should take care of all of them

They should take care of all of them. Youll win a trio but at a stake of 0.2 and if you have a higher stake forget it. Theyll give you a 100 bonus and then immediately take it from you if you dont withdraw. Please avoid this game.

It deserves more stars than its…

It deserves more stars than its gotive had some good wins on this site.And ive been playing bison ultimate not a bad slot the only downside is its not dropped a bonus all day.How many days should it take for a bonus to drop?Please have a word with developers waitung all day on a bonus isnt what we players want from a casino.Also the sites support is none existant at moment.apart from a help page there is no live chat if there is i couldnt find it.So 3 stars at the moment but probably deserves a more that what is on trustpilot but maybe ive been a bit luckier than most.

I signed up to a sister site a while…

Dont play here. Was a 5 star review but my god this is disgusting. Gave me a £80 win and today Ive wagered ALOT more and get a poxy £5.90 on £2 and 76p on 40p bets. Upped my bet to 75p on big bas splash floats my boat with extra chance and gave me a disappointing £129 on 50 spins. Low low wins!!! not even worth it. Absolutely disgusting. Not getting anymore of my cashStupidly played again and my review stands... £60 and all its giving is the lowest values on big bass 8p on a 60p bet!! This site is a total scam. Wont be playing here now. Disabled my account.

The staff from start to finish were…

The staff from start to finish were very kind helpful accommodating and you could see their main aim was to give my friends and I an enjoyable experience.

Have put about £300/£500 in this now on…

Have put about £300/£500 in this now on the same game not a single bonus and game features never trigger like they do on other sites when I play the same game . Won’t be putting a penny more in these really are robbing you blind !!

Honestly not so sure with this one

Honestly not so sure with this oneWas playing huff n lots of puff “grand” I got the super wheel feature with the 2 standard saws n the red and gold one on the end It loaded up the wheel as normal did the spin got the super mega hat feature It loads up as if it is going to start and then game is constantly restarting itself have tried 50+ times and it’s still not working Not ideal in my opinion stuff like that shouldn’t happen

Disappointed After 13 Years Of Loyalty To Grosvenor Casinos

Hello. As a loyal customer for over 13 years playing both online and at their London venues I am extremely disappointed with Grosvenor’s handling of the 5% Cashback promotion. I was denied some cashback in legitimate credits over three days despite having opted in to the promotion. Customer support was dismissive claiming I had not opted in and that my username did not appear disregarding my consistent pattern of opting in to all available promotions on the website. They relied solely on system records offered no investigation or goodwill gesture and merely suggested that I should double-check the opt-in confirmation next time as if it was my fault that they failed to recognise my qualification three times.This new approach to customer service damages trust and feels cold and unreliable. Avoid if you expect proper customer care.

ANOTHER 2 WEEKS IN PLAYING AND YET…

ANOTHER 2 WEEKS IN PLAYING AND YET STILL NO WINS LIKE RIGHT SERIOUSLY HOW ARE THESE GUYS GETTING AWAY WITH THIS BTW

All same shit here only repeat only…

All same shit here only repeat only lose lose this is not gamble or funThey say Trustpilot they know us also nobody can knows here each others wasting time and money but still i put money and loosing every week very fast without any winnings im. Gambler thats whybut if you want to win and enjoy with the slots go ahead to any other websites better

Played the goonies today and won 40p in…

Played the goonies today and won 40p in the whole deposit. Some fair RTP you have. Wasnt even a stake win!

People if you value your money STAY…

People if you value your money STAY away as this site pays nothing out but take take take I just had a bonus twice after 150 pounds and first one was 4 pound and second 7 pounds and this isn’t the first time with grosvenor but I believe they know they going to get negative reviews but still trade so seriously STAY away from this RIP off site

This casino is the most misogynistic…

This casino is the most misogynistic thing I’ve ever experienced they singles out the women telling us to cover up when we covered up they told us we were “too intoxicated”. It seemed like they just wanted a reason for the women in our group not to be let in. The group after us they let all the men in and none of the women in vile behaviour do not go here

A fun and brilliant time at Newcastle

Four of us had the All in experience. From walking in the staff were wonderful. The receptionist made it easy to get us registered. The bar staff were brilliant helping us choose our cocktails they were so nice and chatty. Then the croupier Chris explained how the roulette works and so we began. Thats was so thrilling loved every moment. I cant thank the staff enough for being so helpful friendly and making our trip fun

Scamming crap

Scamming crap. No RTP no bonuses. Waste of time and money

Dont touch this site

Dont touch this site. I havent for 6 months. I complained about there slots and not winning anything for over a year. I they told me i had to give them my i.d. and wage slips allover again. What a joke this company is. SERIOUSLY STAY AWAY. and let them go bankrupt.

You have to spend £1000 to win £600 a…

You have to spend £1000 to win £600 a month

Dont know where to start heLet downre

Dont know where to start here. My wife and I have been going to Grosvenor casinos for about 15 years. Mostly Blackpool sometimes London. On our last visit to Tottenham court road we where very disappointed. Most of the waiting staff where rude First the price of drink was extortionate the new menu was rubbish. Gone are the days of chips toasties and pizzas replaced by a Mediterranean menu. most of the waiting staff where rude. I was not allowed to order a large bottle of wine and one glass however i could order as many small bottles of wine that i wanted at twice the price. Also i noted that a service charge was added even if you where standing at the bar . Not the same crowd there used to be[i wonder why] Come on you have to do better . Im going to Blackpool end of June for another try if this turns out to be the same im off to Gentings.

The backend code is fixed

Do not use the site for casino gambling. The slots roulette blackjack the lot. Code within their system and web browsers allow for win to happen after set losses.. so even the wins don’t out way the losses. Activate workflow scripts to check when you deposit most often and lessen the chances to win around set dates and times. If a win drops % drops further so it will not drop again for a large amount. Limits the win amount to be less than deposited value. Scamming you out of your money. And when you want to close the account they make the process hard to find and long and drawn out. Unless you want to give them your money AVOID.

Scamming people KEEP AWAY !!

Scamming people KEEP AWAY !!! I HAVE WON 1000 AND THEY WONT PAY ME AS I MADE A DEPOSITE ONCE OF 15£ FROM MY HUSBAND ACCOUNT ALL THE REST 400 HAS BEEN MADE OF MINE. VILE YOU KEEP DEPOSITING NO WONDER TO VERIFY YOU PROBLEM OCCURS ONCE YOU WIN. KEEP AWAY PEOPLE !!!

stay clear the poker will never let you…

stay clear the poker will never let you win it’s programmed crap