Genting Casinos Retail

Keep away

Had two failed deposits which went through after sending back statements and PayPal statements over two week have just given up and closed account . The customer service is dreadful if you have an issue so best to keep away .

Croupier making mistakes

Was at Genting Stratford today (Wednesday 4thMarch) . Only one low value roulette table was open. Lots of people crowded onto it. Croupier making mistakes because it was so crowded. Not a good experience.

I was a member and upon till theyve…

I was a member and upon till theyve bought aspers stratford (London)casino my membership was suspended permanently although aspers no longer exist they still decided to honour my suspension which is a very very stupid procudere a Company that no longer exists Genting casino customer relations management who makes decisions on your membership are very very bad poor decision makers for customers who have been previously banned by aspers which shouldnt even come in play as company doesnt exist. Genting venues dont even have a restaurant your playing high hands all they can offer you is cheap toasted cheese sandwiches. Poor Im sure this wont improve and they are littetraly begging customers to become members and this is how you get treated shocking embarrassing such a massive company.

Greatly reduced odds filthy toilets

I appreciate casino has a house edge but lately the slots have been reduced greatly. GENTING HAVE BEEN REGULARLY REDUCING RETURN TO PLAYER ODDS. More often than not you Will put 500 plus pounds before getting a feature partly because the government in ther wisdom want to promote safer gambling there answer is to allow casinos to lower odds and pay out less often. Plus you will find the toilets in Renshaw street. Disgusting more unsanitary than any other casino Get your act together genting. Tracking does not help safer gambling it is a tool to see what you can afford to lose. Any councillors looking in should look at promoting fairer gambling rather than safer gambling the cost of promoting this just falls back on the customers which as any idiot can can see making it MORE UNSAFE. Management and staff are excellent And they provide the main reason for return visits rather than visiting competition. Anything above in house is obviously run by overpaid accountants who neither care or understand anything about gamblers or gambling.

Make it hard to withdraw by hiding the…

Make it hard to withdraw by hiding the tab in deposits. Then you cant withdraw if you have outstanding bonusses (which are complex and designed to lock you in) Impossible to find active bonusses in order to cancel them (they are deliberately hidden. Contacted help and they were particularly vague and would not help. Ignored my last 3 emails

Ive noticed my reviews Ive written…

Ive noticed my reviews Ive written about genting the fraudsters have disappeared lol I guess the truth hurts. I want to make this clear to everyone. The only winners are those who control it. Forget their regurgitated replies about RNG and they are tested rubbish. Apparently a company called itech labs is who tests all their games. Well this company is either incompetent or a front who is in bed with and get a slice of their vast revenue. Just like the gambling commission complete and utter smoke screen. Ill repeat all their games is hooked up to a massive software database which is designed to counter every move you make. Lets talk roulette for instance have you ever noticed when you do win that in he next hour U will lose all of it or U could deposit £300 and you are only betting 20 or 50p U cant even make £5 profit and lost it all while the ball drops dead into a number you havent covered or starts doing gymnastics all unnatural. They use A.i which is given a set of commands and those are to make sure the house always wins. RFID chips and in he balls along with magnets which enables it to be dragged into a number you have not covered

COWBOYS AVOID

COWBOYS AVOID winnings in the website are paid as bonus not real money

Luton casino

Luton casino. Just tried again after an extended absence. Unfortunately same old experience. One person in the slots area 6 machines unable to be played with less than £10 credit in and ‘machine reserved’ placards while the punters play elsewhere. “G” casino is a much better option and only 10 minutes away. When you have a limited number of slots how difficult can it be to prevent this abuse?

As soon as pulled on to car park kids…

Blackpool promenade Genting Casino. As soon as pulled on to car park kids was in cars blasting music the same kids sit in the smoking lounge like place is a youth club. Playing roulette via the betting terminal and lost quite a bit but then started winning they changed the tables spinner and 2 mins after that security came and told her to close the table as I was winning. Spinners are for show rng for the roulette is via computer and disc program and was about to cycle some of my best numbers so they closed the table. Also cheat ball launch speeds between placing bets some lunches can take upto 2mins others was going off in like 15 seconds giving no time to back best numbers then them numbers hit. So over all feels like a youth club full of kids and they cheat the tables. FYI yes I could see the security observation or floor manager watching before end and before getting lady to close a table after she only just came on it.

Really enjoy Plymouth casino friendly…

Really enjoy Plymouth casino friendly staff and great atmosphere far better rewards etc then Grosvenor across the road!

Low pay casino

Spent close to 2k before getting slots feature which has become the norm since this greedy casino bosses reduced the return to player again. ! Payouts are very rare . Its about time gambling commission looked at fairer gambling rather than what people spend. Do not play higher than 50p casino lead you to believe you win if you play high. You WIN LESS ON HIGHER BETS ON SLOTS THAN YOU DO ON 50P THE MAJORITY OF TIMES

Rigged casino

I have been so many times to this casino in china town. This is the most rigged and cheating casino i ever played. On an average blackjack dealer wins 85 hands out of 100. I understand gambling is very risky but this is very ridiculous ratio of winning. Their shuffling machine is so rigged that I can tell cards will come out. 8 times out of 10 they will 5 after 16 so end up making 21. Dont go there at any cost.

Useless signed up got free spins won…

Useless signed up got free spins won big but only bonus not able to meet wagering I understand its gambling hit or miss so did not bother me after I have deposited a couple £20 here and there Everytime I play a slot I will win but never more then the £20 I originally put in I have hit bonus once won a whooping £2.50 never had a bonus since MY DEPOSIT IS £140 WITHDRAWAL £0 I suggest deactivating account and put your well earned cash in another site AVOID GENTING CASINO

Where is my balance £263.25 refund me…

Where is my balance £263.25 refund me now you guys are con artists

Do not go near this site… they will…

Do not go near this site… they will take your money and do not pay out on winnings …BEWARE

Deposited £150 tried cashing out £630

Deposited £150 tried cashing out £630 money now in bonus funds.Cancelled bonus funds stating id lose £1 something no probs it then deleted whole amount.Went on chats no human available only a bot emailed no number available to call for live chat.I suffer from anxiety and Im autistic fully incontrovertible of my gambling and this is the treatment I get.

they stole my money had £40 in my…

they stole my money had £40 in my balance logged in a mouth later and it was gone no way to get hold of them never use this site untrust worthy company.

The revised three card poker…

The revised three card poker progressive game that came into the Sheffield in September 2023 is boring compared to the 5 card version given there are fewer smaller payouts now too. It would be great if customers could be consulted before these sorts of major changes are made. Most if not all regulars would welcome the old game back tomorrow despite the progressive. Or at least give us both and therefore a choice.

Horrible scam website should be shut…

Horrible scam website should be shut down there not is useless hope everyone stays away and don’t get scammed like I did worst website ever

I would give 0 if I could

I would give 0 if I could. They sent me an email to tell me the next time I deposited I would get a 75% bonus I deposited and got nothing! I complained and ended up closing my account. Theres much better sites out there that dont false advertise.