SuprPlay Ltd

Help needed and got

Enquired about help and I had an email back within the hour very happy with this and hope they can resolve my issue with me

Please Im cant login for my account…

Please Im cant login for my account please

DO Not USE this casino

DO Not USE this casino I would actually call them thieves I tried to withdrawal large amount of money and they asked me to vertify myself I sent in all documents which are not been accepted including driving licence utility bills etc Still wint pay out my withdrawal! There no support ! Help takes you back to withdrawal being process .Ignore email on support . No phone number for company Do not use this site it’s a scam or thieves

Easy to get bounce rewards on the customer service team so friendly is great website

Voodoo dreams

My boyfriend Deposited on Thursday…

My boyfriend Deposited on Thursday afternoon… only small about of around £150 got up to £300 so decided to withdraw… now Monday afternoon had nothing from them.. account has been blocked and no reply to emails… looks like I have been scammed by this site. Avoid at all costs!!

I really like voodoodreams ...the games…

I really like voodoodreams ...the games ..the bonuses..first time I have dealt with customer support fast friendly and thorough

They said they give 10% refund but…

They said they give 10% refund but always gave back random amounts such as 18.59 etc. Very dodgy. But It was nice to get a second chance at playing so I was happy with them still. But now they lowered the refund offer removed their deposit bonus made their bonus points collection so bad I can not be bothered anymore. No point playing with their casino anymore and no fun. I am going to another that does not disrespect its players with such bad bonuses and other casinos have much better return to player so actually a chance to win once in a while!

Waiting on £500 withdrawal

Still waiting on only a £500 withdrawal (otherwise I would give it a 4-5 star) - it advertises instant withdrawals yet its been at a Waiting for approval status for over 24 hours now (its a weekday) and Ive gotten no comms/emails. Worried Ive been scammed but lets see - if I dont update this review just know I didnt get my withdrawal!Update: Got the withdrawal ended up withdrawing circa 1.5K - good site tbf

Joined duelz a few months ago ..

Joined duelz a few months ago ... I have tried to make a withdrawal of £130and now getting asked for documents to verify my identity. I literally have none of the documents they want as I have never had a driving licence and my passport expired about 40 years ago ( Im 76) . Every other casino site has been great and accepted a photo of my old passport along with my birth certificate marriage licence bus pass and bank statements. This casino arent even acknowledging my emails which I have attached the documents too! So now it looks like I wont be paid my winnings but they are allowing me to make deposits! Not happy at all because I have no intention of buying a new passport at my age. Edit .... After reading other reviews I will definitely be getting in touch with the gambling comission and hopefully they will look into this company.

Great experience

Great experience. Ive won 4k in 3 hours playing. I was a bit worried about the withdrawal because it took 3 days for the verification to take place but afterwards Ive received the money and would definitely play again.

THIS CASINO IS THE WAY FORWARD

Been with this casino for roughly a couple of months and I have to say that I’m highly impressed! Tons of games great atmosphere friendly support’ lightning fast withdrawals Although my latest withdrawal has seen to be taking a little longer than usual I’m sure it will hit my bank account soon. Keep up the good work DUELZ

Quick responses

Quick responses Very supportive and mindful emails as they notice you have been playing for lengthy periods and honestly one of the quickest with withdrawal.

Hands down THE most legit online casino…

Hands down THE most legit online casino there is ... 100 % everytime.

THIS IS THE WORST CASINO I EVER PLAYED

THIS IS THE WORST CASINO I EVER PLAYEDWHILE YOU ARE IN THE GAME CONTINUOUSLY LOG YOU OFF.NO WARNING AT ALL .YOU CAN NOT EVEN LOG IN JUST TO CHAT CUSTOMER SERVICE YOU NEED TO WAIT 24 HOURS.YOU WILL ONLY GET STRESSED SLOTS NEVER PAYS SINGLE WIN TOO.STAY AWAY FROM THIS WEBSITE

I like the facts about cash back in…

I like the facts about cash back in spiritual points of free bonuses and spins

Quick support contact and helpful solution

When a deposit didnt go through support actually got in touch with me first. They let me know it was a bank issue and then helped me sort it out step by step. They even threw in a nice bonus for the inconvenience. The whole thing was handled so well - I really felt looked after.

Given driven licence proof of address…

Given driven licence proof of address with in last 3 months now wont realse funds unless i have a passport me holding my licence in a pic waiste up. Sent over bank statement in lsst 3 months too.. Do NOt USE THIS PLACE WITH HOLDING 400. DEPOSITED OVER 2K. I REPEAT DO NOT USE THESE GUYS

Suspended account with pending withdrawal and no communication

I m very disappointed in this casino. I have played and won 1200 . Before i started to play i have checked the status on my account and it was fully verified. Once i hit the win and withdrew i was requested a bunch of documents. I have send them all and couple of days my account showed that all is good. So i thought great waited for my withdrawal and still nothing send numerous emails without any replies. Today i woke up tried to log in and surprise surprise my account is suspended no email recieved no updates no money. They not giving any update on anything they do whatever they want and just fully scamming people my mistake that i havent checked the reviews before i started playing with them. Please stay away from this casino and they should be reported to gambling commission.

Breached their own terms and conditions

This company has breached its own terms and conditions by not carrying out checks and allowing a person to add gambling charges to my phone bill. They refuse to assist in anyway and hide behind the guise of you are not a customer. So they admit fault but will not refund the unauthorised charges to my phone bill. The customer service is poor and extremely unhelpful. They are aware I am a veteran with cancer and refuse to deal with their mistake

I love this site its relaxing to play…

I love this site its relaxing to play on the slots arcade