About
VOX Casino has quickly gained a reputation as one of the most exciting and innovative platforms for online gambling. Offering a wide variety of games great promotions and a secure environment this casino ensures that players have an unforgettable experience. Whether you’re a seasoned player or a beginner there’s something for everyone.
User Reviews (18)
Ivan Eduardo
They lowered my withdrawal limit without telling me
Used to withdraw up to $5000 no problem. Tried to withdraw $3000 and got a message about weekly limit of $1000. Checked terms theyd changed it without notice. Now itll take 3 weeks to get my money. Shady!
Danni
Support is all bots
Every time I contact support I get the same copy-paste responses. Clearly bots.
Marlo Rodriguez
My story — $1500 stolen
Im a regular player been here about 8 months. Deposited thousands over that time had some wins some losses. Never had issues until last month. Won $1500 on a live dealer game. Requested withdrawal. Then the nightmare began. First they asked for documents — sent them. Then they said additional verification needed — sent more. Then they asked for proof of income — sent bank statements. Then they said my documents were insufficient and closed my account. $1500 gone. Ive sent over 20 emails talked to live chat countless times. Same copy-paste responses. Do not trust this casino. Im spreading this story everywhere I can to warn others.
Mary l
They charged hidden fees on withdrawal
Won $1200 and requested withdrawal. When it finally arrived after two weeks of delays they had deducted $240 in processing fees. These fees were nowhere in the terms and conditions. I never agreed to them. Support said standard practice and refused to refund. This is theft — they delayed my payment for weeks then stole 20% of my winnings(
Dani H
Bonus is impossible to clear!
Took a bonus played for hours wagering requirements never moved. Complete scam!
Zana Hodo Rrokaj
Hello
Hello! This answer does not cover me I look at the facts:-YOU GENTLEMEN YOU ARE NOT REGULAR AND CORRECT IN CUSTOMER PAYMENTS YOU ARE NOT CORRECT☝️You yourself force us to comment on you here negatively. We cannot get any answer from you anywhere-Customer service 00 and uneducated you do not respond to emails etc. etc. The first payment was made after a month and after many debates here however I thanked you and remembered that it was finally resolved but the second profit came and I have been waiting for over three weeks again. You have set the rules that the procedure takes at most five days☝️Now come here and give me this for which-I helped you etc. etc. Conclusion-END THESE FRAUD AND LIES BECAUSE YOUR AUTHORITY HAS BEEN REDUCED TO 00 I WANT MY PAYMENT TO BE CUT DIRECTLY BECAUSE THIS IS NOT JUSTICE WHAT YOU ARE DOING!!! FAIRY TELL ME!
Dani
They stole my deposit and winnings
Deposited $1000 over several weeks built up to $3500 with careful play. Requested withdrawal. Account immediately locked. Support asked for source of funds documents. I provided bank statements showing legitimate income. Then they asked for proof of address — provided utility bills. Then they asked for video verification — did that too. Now they claim my documents are not sufficient and have stopped responding. My account is still locked with all my money inside. This is theft. Ive lost $3500 to these criminals. Im working with my bank to dispute the deposits and filing police reports. This is not a casino — its a fraud operation. Stay away at all costs.
Violet
Terrible customer service
Had an issue with a game freezing during bonus round. Contacted support they said theyd look into it. That was 2 weeks ago. Followed up multiple times no response. Lost money because of their technical issues((((
Loak N
Self-exclusion ignored 🚩
Asked to self-exclude for 6 months due to gambling problem. They confirmed via email. Two weeks later still getting bonus offers and promotional emails. Zero respect for player safety!
Annamaria
App keeps crashing on iOS
Downloaded the app from their site and it crashes every 10-15 minutes. Tried reinstalling same issue. Support says update coming soon but been waiting weeks. Unplayable on phone basically.
Manuel Márquez Fernández
Nothing but problems
Site crashes constantly games freeze in the middle of play. Support takes days to reply and never actually helps. Tried to withdraw my money two weeks ago still waiting. Complete disaster.
werav
Vox Casino sucks hard
Vox Casino sucks hard. Rigged slots nightmare withdrawals customer service MIA. Lost money – never again.
Kabir Bhattarai
I do not recommend this site
theft nothing more 72 bonus games no bag open laughter 100zl down no bag open and as the colleague writes the larger payout is withheld to be used if it is missing smaller amounts are recorded quickly
Michal
theft nothing more 72 bonus games no…
You will never be able to withdraw your winnings because they keep you waiting until you play againI recursed to close my account and it still not closed.Totally scam Update: they managed to close my account 30 min after I replied with my name here totally scam
Consumer
You will never be able to withdraw your…
Jest wporzadku
Kuba
All good :)))))
Rafal
Great casino
Pawel Michaluk
Jest wporzadku
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