Trueluck Casino

Very good customor service

Very good customor service

This casino is one big scam

This casino is one big scamThe people on the chat are just robots. Do nothing to help.Sending e-mails no response.Missing deposit nobody solves it.Wanna make a witrawel not possible.People should be warned for this casino.It’s all scam!

Great casino

Great casino Nice bonuses and fast withdrawal

UPDATE i received all my funds.

UPDATE!Finally after 10 days of waiting I received all my funds. They do pay out but it takes a long time. Attention: account fully verified so that’s not the issue. YET I still received only one payment. Which I’m thankful for. But pay attention:Waiting since march 9 for two withdrawls of €5000 and €1025 Since March 9 I have been attempting to withdraw amounts of €5000 and €1025. Each time these transactions have been cancelled due to so-called “technical reasons” and I have been instructed to resubmit my requests. This has now occurred two times. As a result I have been waiting for over 7 days without receiving my funds.This situation is unacceptable. I have complied with all requirements and I am entitled to the funds I have rightfully won. My patience has now been exhausted. You asked me to be patience to be understanding but I am now exhausted. E-Mails and live chats are useless trust me I’ve tried to solve this with them but they just don’t care and give the same AI standard messages. I have proof and screenshots of every contact moment I had with them. One of the standard answers is:“ We would like to inform you that your withdrawal request is currently being processed. All withdrawal requests are handled in the order in which they are received ensuring that each transaction is reviewed carefully and processed securely according to our internal procedures.We sincerely appreciate your patience during this time as it allows us to manage each request with the attention and precision it requires. Rest assured that your withdrawal is progressing through the standard review process and any updates or relevant information will be communicated to you promptly via email. “Trust me this is the only answer they give. I hope that they will read this and take this as a high priority case en de-escalate this case immediately. I hereby demand that both outstanding payments be processed and transferred to me immediately.Please treat this matter with the urgency it requires. I expect a prompt resolution.Will i receive my funds today? I will delete my negative review and give a positive one.

Well organized

Well organized fun games and both quick deposit and cash out. Customer service is also top notch quick and clear responses.Basmusler

Great website!

Withdrawal still pending after full verification – disappointing experience.I requested a withdrawal of 800 EUR after winning on the platform. Unfortunately the process has been extremely slow and unclear.My account has been fully verified. I provided all the documents requested by the casino including passport selfie with ID proof of address bank card verification proof of deposit bank statement source of funds and source of wealth. After submitting everything the support team confirmed that my account was successfully verified.Despite this my withdrawal has remained pending/processing for several days.During this time I contacted support multiple times via chat and email. I even received calls from managers. However the explanations have been inconsistent:• first I was told withdrawals take up to 48 hours • then I was told there was a technical issue with the payment processor • later the support simply asked me to wait again because the finance department is reviewing the caseI understand that withdrawals can require verification checks but once an account is fully verified there should be a clear and respected timeframe for payment.At the moment my experience with TrueLuck has been disappointing due to:• very long withdrawal processing time • inconsistent explanations from support • no clear timeline for the payoutIf the issue is not resolved soon I may have to escalate the case through official complaint platforms such as AskGamblers or other casino dispute services.I sincerely hope this will not be necessary and that the withdrawal will be processed shortly. I will update this review as soon as the payment is completed.If someone from the TrueLuck team reads this review please check my account and withdrawal request so this situation can be resolved quickly.⭐ 1/5 – Withdrawal still not paid after verification conflicting information and account restrictedI am updating my review as the situation has become even more concerning.I requested a withdrawal of 800 EUR after winning on the platform. My account was fully verified (KYC completed) and the casino confirmed that everything was approved.However the withdrawal has now been pending for several days far exceeding the 48-hour timeframe initially mentioned.Since then the situation has become inconsistent and unclear:• The casino first confirmed that the withdrawal was “approved” and “processed” • The transaction is still not received on my bank account • I was later asked again to provide my bank details for a new payment which contradicts the previous confirmation • My account access has now been restricted (I cannot log in anymore) • Support responses are repetitive automated and do not provide clear or reliable information At this stage I have also opened a formal complaint through AskGamblers.This situation raises serious concerns about transparency and withdrawal reliability.I am still waiting to receive my funds. I will update this review if and when the payment is successfully completed.UPDATE: 18/03/2026Since my previous review I confirm that the 800 EUR withdrawal has finally been received.However a new serious issue has appeared.I still have a remaining balance of 1200 EUR on my account but I am now completely unable to access it. When trying to log in despite the fact that my account was previously verified and a withdrawal was already processed successfully.This situation is extremely concerning. The casino allowed me to register deposit play complete full KYC verification and even process a withdrawal — but now blocks access when I attempt to withdraw the remaining funds.I have now filed a formal complaint with AskGamblers regarding this issue.I hope TrueLuck will resolve this situation quickly. UPDATE: 19/03/2026During the AskGamblers complaint TrueLuck initially stated that my balance was 0.After escalation they confirmed that the remaining 1200 EUR would be refunded.This contradiction is concerning but the issue is now being addressed.I am currently waiting for the payment to be processed.UPDATE: 20/03/2026As of now I still have not received the 1200 EUR refund and no confirmation that the transaction has been processed.I have requested proof of payment (such as a transaction confirmation or ARN) in order to track the funds with my bank.I am waiting for the payment to be completed and will update this review once the funds are received.

Happy !!!!!

UPDATE UPDATElike i told you…..they respond here for Some serious window dressing bit they DID NOT DO ANYTHING WITH MY EMAIL THAT I HAVE SENDED ON THEIR REPLY HERE AT TRUSPILOT dont play here…..it really is a discrase soany good casino’s you can play at butcdojtcplay at trueluck Those people wont close your account Chat to close your account…not enoughE-Mail to close your account ….not enough You have fill in a form ….really weirdbut I did ……..account still open amdcthey wont close it People dont play here…..in everything they have there own rules and answers to everything what is wrong to make it right…….FOR THEM not for you Ps. Off course they will answer here with a reply that they will fix it or that they sended me an e-mail but Thats only window dressing……they are NOT customer friendly

Withdrawal still not paid after full verification

Its a good casino that pays good and I like it you can wint here good

Those people wont close your account

The best casino

Its a good casino that pays good and I…

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The best casino

Scam casino. No payouts and only ai chatbots. Fake casino

Great bonuses

Great casino great games great support variety in bonus and manners to get points. The whole set up is the best ive ever seen! I mean it! Five (5) stars!!

Very good site and fast withdrawls

Fast and great service also the site works very fast and well

Best casino ever

Fake casino . It’s a big scam . Zero winnings it’s just draining your money . Don’t ever create an account on this scam casino . They also never close your account . Big disappointment

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Its a nice platform with a lot of popular slots..

Scam casino

Greatest casino!!

Fast and great service also the site…

Fake casino

Its a nice platform with a lot of…