theLotter US

Victor Grosman

September 17, 2024

Played for a while

Played for a while won small amounts usually used it to play another round. Got a small amount left on the account (under $14) decided to withdraw it and stop playing. 12 days have gone by and still waiting for the money to arrive on my account the payment is pending. Made a request through support to get back to me on this matter no response.

Osho Anant

August 5, 2024

They dont upload the tickets till the…

They dont upload the tickets till the draw has taken place and TWICE I have someone hack the card I have used on their website. I had luckily disabled international transactions just in time otherwise I would have been a few hundred dollars down. Something is very very fishy even though they claim otherwise.

John Doe

November 15, 2022

I bought 2 Tickets from the…

I bought 2 Tickets from the tx.thelotter.com for some reason they didnt uploaded the scan copy of my tickets purchased i send them multiple emails no one responded neither the toll-free number no answers. Purchase was made on the 13 of this month

customer

July 6, 2024

Update to first 1 star review

This is my update to my first 1 star review.Two weeks after winning I finally recieved my ticket. I was made to verify my address over 3 seperate email statements and uploading documents such as my drivers license and credit card throughout a 5 day period because I was told the carrier is required to get my signature. I explained I have a PO Box because USPS doesnt deliver to my house. They would need to put both physical address as well as PO Box # so the post office can put a notification in my box to bring to the counter to sign for the package once it arrived. I was informed it would be UPS Ground or Fedex Home Delivery. I again had to verify that I have recieved packages by them (UPS/Fedex) in the past. This took all week because each day they had more items required. The following week (this week) was spent contacting them to find out when my ticket would be sent. Finally on Wednesday I recieved a tracking #. When I looked it up it stated it was only created not shipped or recieved by carrier. It was also being sent by USPS Ground Advantage. Again I confirmed they dont deliver to my house. I have sent multiple emails asking what is going on. I have had daily contact and jumped through all their hoops but they have not attempted to ship my ticket.I have recieved several emails from theLotter apologizing for all of the inconveniences and stating that this is being investigated because this is not their normal routine. They claim to be a reputable company. I have not recieved any follow up regarding what happened.Today Friday I went back to the post office for the 2nd time today and the clerk handed me my package. She said there was no signature required. After all they put me through last week TheLotter didnt put my PO Box # on the package so they almost sent it back to sender because there was no po box # and they dont deliver to my house. Luckily the clerk knew me and knew I was asking about it earlier.This ticket was for a little over $5000. Think about it if it were much much higher even a multimillion dollar jackpot. Once you jump through all their requests your ticket gets put into a manilla envelope sent the cheapest slowest way possible and no signature required. These tickets are like sending cash they arent covered by insurance if lost. Do you want to take that chance?This was a total disaster. I will never use them again. And I hope no one else experiences what Ive gone through.I have scanned my ticket to make sure it was legitamate. I just hope theres no problem at Oregon Lottery Headquarters... Good Luck

Cristian Mitrus

October 7, 2023

SCAM refuse to meet us

SCAMThey don’t want to meet us to discuss about Jackpot !They don’t want to tell us where they are !

Abdurahman Abas

April 16, 2024

Yes and helpful