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Welcome to SpinBets official Trustpilot page your go-to source for genuine insights into one of the leading international online casinos and sports betting sites. At SpinBet were dedicated to offering an expansive array of over 2500 casino games alongside the latest and most competitive odds in sports betting. Our commitment to excellence doesnt end there; we pride ourselves on providing very fast payouts and exceptional customer support to ensure the best experience for our players. Our goal here is to transparently share and respond to feedback continuously improving our services based on your experiences. Dive into the reviews to discover why SpinBet is the preferred choice for casino and sports betting players worldwide.See more
User Reviews (65)
Berta
Ive been with spinbet for 9 months…
Ive been with spinbet for 9 months now I am a gold level 3 I have deposited a lot in my time playing on the site lately when talking with support i have found them to just be repetitive in using preprogrammed generic messages and also ending the chat saying i have selected the wrong option and prompting me to select the option for free spins when that is not what my query was about and as for the Ai bot system for free spins it is horrible ( it consistently says Im not eligible for free spins ) I think in the last like 5 months i have only been granted free spins twice from the Ai bot system!! Honestly for being a high depositing member / player and a very active 1 at that the cons outweigh the pros and I feel like just finding a new site. They say the value there high playing members but yet i feel very much not valued.Highly disappointed 😞
Natasha
Really good to deal with out of all the…
Really good to deal with out of all the sites I find this one the best to deal with I don’t bother with any others anymore
mazen kara
I have requested for 2 withdrawal 160$…
I have requested for 2 withdrawal 160$ and 300$ and didn’t receive it’s been 9 days and they are saying nothing always have same answer no one listening and after that my account has been suspended it’s not genuine web site Now it’s been 16 days as on 16th March 2026 still you guys not responding Evan I submitted my bank statement I tried 1st time and you guys not approved withdrawal even your website showing approved. Another thing there is no option for calling. I would request to everyone don’t trust on SpinBet website this is not genuine website it’s scam.
Tsehai
Great customer service honest reliable…
Great customer service honest reliable and fast no muck arounds have always had good experience with spinbet playing from New Zealand deposit and withdrawals as long as you play with your card and with your name no issues at all thanks 🙏🏼💯
MsBiarCh
I find it very hard to write a negative…
I find it very hard to write a negative post when this team are so awesome.... i had the pleasure to have Shin answer my query this morning and what an awesome team member... these guys are always polite helpful and I couldnt ask for more .. thank you to you all for been awesome
Rein Leef
Reliable customer care
I had a couple of minor questions and the team got back to me quickly. They were respectful and clear with their answers which made everything straightforward. It’s comforting to know support is consistently available.
Ryanspence
Deposit $200 and no feature whatsoever
Deposit $200 and no feature whatsoever. Did 300 spins on multiple slots without a feature. Spend last of my deposit on sugar rush supper scatter did about 600 spins still no feature. Worst platform I have ever come across. Most platforms will give me features but nit this one. Spend your money elsewhere. Same goes with Spinbit. Lost about 20k on there. Total withdrawal about $1600
LanieT
Spinbet casino i highly recommend this…
Spinbet casino i highly recommend this casino to those who are looking for a trustworthy casino with a wide range of games 98% RTP is real customer service 10/10 withdrawals same day you cant beat that plan & simple 💯💯💯
Spinbigreturnz
This is a scam site do not make deposit…
This is a scam site do not make deposit here i made a crypto deposit and a crypto withdraw they canceld my withdraw and askt me for more documents to verify my account and i verified it and now when i login to site money is back on gambling account and they have remved crypto withdraw option but they still accept crypto depositi made crypto deposit here and withdraw because thats just the bank i have so i cant get my withdraw from them they are just messing with me DO NOT MAKE DEPOSIT HERE THEY JUST TAKE YOUR MONEY AND LIES
Hanu Enoka
I would give a 5 star if they were more…
I would give a 5 star if they were more active and consistent with their promotional bonuses and apart from the site issue it sometimes has Spinbet is great casino.Loyalty Bonuses through live support are decent and max win limit on bonuses depends on vip level which is fair not like spinbit where its capped at $500 regardless of vip level and bonuses there are horrible anyway.Vip manager Daniel is awesome he always goes above and beyond to make sure Im well looked after and offers some solid loyalty bonuses as well.It would be good to see more promotional bonuses and even run more comps as well.Updated review:Review rating changed due to always having to re_verify card all most everytime I make a withdrawal purposely delaying the withdrawal and live support agents are incompetent asf.
Katerrinna Petelo
They are criminals running unlawfully…
They are criminals running unlawfully son for my casino history because I want my history and casino games played and they wont provide that information and under the money laundering act they have to provide such information but what they do is they hide they block my accounts to stop me from messaging them for such information
T.N
Helpful staff
Helpful staff great customer sevice
Becky Lloyd
Deposit 1st
Big bright and easy to follow
Samantha Smith
Withdrawal Process
The withdrawal process is too slow compared to its sister site Spinbit. It use to take 6 hours now it takes longer :(
BigMama
Had fast and helpful service from Jiro
Had fast and helpful service from Jiro. Forwarded my concern directly to the team👍
Tamahori Wawatai
Jiro Staff Member
Jiro This helper/Staff Member (Jiro) was very polite and helpful with handling my problem which is very important for customers that need to know what’s going on with their accounts!
Ket
If only there was a 0
If only there was a 0 cause thatl be my score for this shit arse scam arse casino!! Been playing this shit casino since day dot and nothing but shit !! I felt like it was only certain days where it was going off and the rest of days wore nothing but shit! Sooo much downfalls bout this casino would never recommend
Josephine Rose McGregor
Great support easy withdrawls
Very poor customer service. Recieved a promo code for first deposit which didn’t work. No one willing to help. App still showed that I had a welcome bonus but apparently wasn’t aloud that one either. So no welcome bonus what so ever.
Aspectsz
Very poor customer service
At first it was enjoyable to play than I started having trouble trying to withdraw tried messaging but no luck there either was asked to send documents so I did an still pending havent got any confirmation if documents were correct really cautious plating cause withdraw still pending really frustrating cause Ive been waiting for nearly a week please sort this out or Ill be going else where
tanakeefe
Beware when you try an withdraw
Macedog
cheymathew
cashmere Tawa
Joerg
Jayjay Thomas
Leah Rogers
Rikko
wick
David blakeborough
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M.MCDONALD
customer
Nuki joseph Christopher wanika
N Y
M.M.
CMB
Patricia
Mike
Matts
GameGirl
Sian Whitson-Cryer
Germaine King
Kerikeri
Amelia
Supbro
Jasmine Bowring
Tautz Clarke
Gagandeep
Charles
Linda
Hanu Enoka
kisa mekz
Nuki joseph Christopher wanika
Bradley Fitzgerald
Iomatuakore
Everything food
Matt
Genna Hodge
Jamie T
Ngahuia Douglas
Daniel L Scanlan
Nitah .ki.i.
Shane Neighbours
Mike
Mary Vilikoka
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