SOFTSWISS

Statistical Impossibility Detected - 11M+ Bets Analysis

Dear SoftSwiss Technical TeamI am contacting you regarding critical statistical anomalies in your gaming systems used by Stake.Data Summary:Account Duration: 5+ yearsTotal Bets Analyzed: 11000000+Games: Originals (your infrastructure)Findings:Over 11 million documented wagers my account has never achieved even 10% RTP recovery of total losses - except once in 5 years.This is statistically impossible under fair RNG.Testing Conducted:Random time intervalsVarying bet sizesMultiple depositsDifferent gamesResult: Identical losing patterns regardless of variablesTechnical Issues Identified:Provably Fair verification fails when tested with independent toolsServer seeds produce inconsistent results in third-party validatorsRTP deviation exceeds all reasonable variance thresholdsMathematical Reality:The probability of this occurring across 11M+ bets under fair conditions is effectively zero.Only three explanations exist:RNG malfunctionUndisclosed dynamic RTPProvably Fair implementation failureAs Stakes primary technology provider this directly involves your systems.Request:Technical review of documented anomaliesRNG audit reports for games in questionExplanation for statistical impossibilityI have complete documentation ready for your engineering team.Please acknowledge within 7 days.Best regards

SOFTSWISS and SiGMA

It is been now over 5 years that I work closely with SOFTSWISS. I am truly impressed by the level of professionalism they deliver. Their attention to details is remarkable and their growth within the industry have been really impressive over the years. I am particularly working closely Valentina Vera Alexandra Igor and Ivan and the way they take projects to life still impress me every day.

highly connected to unregulated gambling

Company highly connected to unregulated gambling. Controled by Russian Oligarchs. Also as you can see from the other comments they will overcharge you and make your project fail. Because they are mainly a B2C company disguised as B2B

Top1 casino provider company for sure

Softswiss is an excellent team for building your product.What truly sets them apart is how deeply they are involved in the idea itself. At times they seemed even more focused on delivering the product on time than some members of our own team 😅.I really appreciate their strict adherence to deadlines and their careful respectful approach to the client’s budget. Everything was delivered exactly as agreed without surprises.I can confidently recommend Softswiss as a reliable and highly professional contractor. With them your product will be launched on time and with the required functionality.

SoftSwiss is an excellent team for building your product.

Our experience with SOFTSWISS has always been very positive. The company delivers on its promises.A nossa experiência com a A SOFTSWISS sempre foi muito positiva. A empresa entrega o que promete.

SOFTSWISS delivers - A SOFTSWISS entrega

One of the worst companies of their type. They provide gambling services in places they just cant without license

One of the worst companies ever

I have been fortunate enough to work alongside SOFTSWISS communications team for many years and have always found them to be inspiring and at the cutting edge of their field. Watching the brand continually progress and disrupt the market has been fascinating!

I have been fortunate enough to work…

Ive been working on the SOFTSWISS account since April this year working on an account of this nature was a first for me and I must say I was pleasantly surprised but how much I learnt about the iGaming industry in such a short amount of time. Its a far more complex fast-moving environment than people realize. I think what stood out most for me was how critical responsible gambling is to the sustainability of the sector and has given me a deeper appreciation for the work behind the scenes.

Ive been working on the SOFTSWISS…

We have been working together for many years. A reliable and trusted partner.

We are pleased to collaborate

We’ve had a fantastic experience working with SOFTSWISS. The team’s communication is clear responsive and proactive and their collaborative approach makes every project smooth and effective. Truly a reliable collaboration we value highly.

Great partners

Its been great working with them :)

Its been great working with them :)

Stay away from SoftSwissthey explore online gambling in forbidden jurisdictions through their main whitelabel Dama N.V. I have a dispute regarding one of their brands in the value of 4800€

Stay away from SoftSwiss

I attempted to reach out to higher management for assistance but unfortunately I did not receive a response. Additionally I found the platform to be quite slow which further hindered my ability to resolve my issues efficiently. Despite my efforts to seek help the support I received was inadequate and the entire process extended over a two-week period without any meaningful resolution.

I attempted to reach out to higher…

The lack of preparedness from your team has been shocking and communication has been practically non-existent. We’ve faced severe delays in bug fixes and have not received any technical support. Moreover our attempts to escalate these critical issues to higher management have been ignored. This experience has been profoundly disappointing and I would advise other casinos to carefully reconsider before moving forward with your services.

The lack of preparedness from your team…

I had a terrible experience here. We have brands on several platforms SoftSwiss being the latest one we choose to launch a casino. After half a million investment in 2 months something happen and the conversions dropped from 20% CTD to just 4% CTD also the existing customers stopped depositing... No one helped us from their side they were only saying that everything works and that all is good and that the issue is in the traffic we send. After several months like that weve managed to set a hotjar to finally see that the deposit button was not working when bonus is selected... terrible experience terrible support after fixing the issue the same thing happen within few more months and our business was completelly killed. Waste of money time and effort! Highly not recommended!

No support! Disaster completely failed project.