United Kingdom
User Reviews (24)
J S B
Very helpful
I won 169 and they didnt pay winnings
Michelle Jones
I won 169 and they didnt pay winnings
Opened an account at 01:03Deposited £56 received bonus £50Picked one Game £1.20 SpinsWon Nothing.....took all my money then the bonus.Took 20 mins....account closed 01:23If you do one good thing in your life....just one....never open an account with this disgraceful Company.
Stevie8
Felt Sick
Really good site you can choose from 600 different slot games for slot lovers this is a gold mine! And yes they PAY! Customer service is always present and super helpful. So far this online casino is really awesome! I recommend it!
Faye
Really good site
Do not touch this site. For the last four weeks I have been trying to withdraw a win. All of a sudden it seems I have met my level of depositing and I now have to prove my source of funds. This has never happened when I have been depositing and it seems very strange when I suddenly want to withdraw money! There is no way of contacting the site direct and it seems you have to go through a generic “ customer support” who don’t even know which site your inquiring about. I have sent an email every day and it is very rare that I get a reply the ones I do are generally generic messages asking for details I have sent numerous times. Anyone have any ideas what to do next?
MISSDEBBIEMCANDREW
Do not touch this site
I just wish that it was easy to get paid as it is to pay in. There are 50 ways to deposit at Ruby Riches and only a few ways I can recieve winnings. Site plays OK but looks like it could do with a bit of a redesign. I am giving 3/5 for the lack of innovation at this site.
Robin Smith
I just wish that it was easy to get…
Problems and issues all the time with the CS at RR with a completely unatainnable or cashable bonus. I disagree with the star rating here. There are so many decent hard working casinos out there these days.
Goldeee81
Problems and issues all the time with…
Been playing at RR for a long time and they do look after me there with a VIP option as well as regular emails with decent bonus offers if you have not played for a while.
Amber
Been playing at RR for a long time and…
I deposited £20 as a new Customer. I was given a further £40 to play with on top. Ok fair enough not overly bothered about bonuses but you never know. Wow! £2000 wagering requirements well that’s never going to be reached. 5 hours later I am £415 off meeting my requirements and I have £364 still in my account. I thought to myself “I can actually do this!”. So I go for it Jurassic world £2.70 a spin! Never play at this level but it’s go hard or go home. In a matter of minutes (and I mean minutes) I’m at £1380 and I start to count down my few remaining spins until my requirements are met and the money is mine. A few spins later “one more spin to go!” I spin it one more time and my balance goes from £1380 to £154. They require you to turn over £2000 from a £40 bonus a feat by itself and then if you manage it and win they require a hefty % of that winnings. DO NOT USE THIS SITE FOR ITS BONUSES. There are plenty of site that are better than this that offer bonuses and when you finish them the money is yours ALL OF IT! I was fuming when this happened and needless to say I closed my account and will never be back to these or their sister sites. Honestly take my advice use a site that doesn’t hide stupid little terms like this in the small print. AVOID!!!
Michelle Jones
Avoid these guys and their bonuses!! Seriously!!
Lots of AMAZING reviews on this site for what is an average casino which looks a bit dated. It works OK but there are so many better casinos out there!
Gelengarry
Good experience with this casino.
Game selection is an issue... If you deposit 25£ and you get 50£ bonus you can only cashout 4x your money. That is a joke.
Stevie8
Lots of AMAZING reviews on this site…
Great! I enjoyed all the games I played and Im still going to play some more..yes Im quite fond of gambling haha
AF1007
4x CASHOUT YOUR MONEY????
It was fun I like thier games
Danny ONeil
Great
As good as everyone says. Came here to talk about my best paying casinos and ruby is one of them.
Raimond kokin
It was fun
Nice site to play. Staff is friendly.
Ollieoops
As good as everyone says
Highly recommend!! I joined this casino with a bonus bonus money got wagered and I ended up pocketing just over £100. About One week later I deposited £10 came out again with over £100 . The Games are really good they have the best selection. Best game to play is ted as he seems to ‘wake up’ quite a lot triggering the bonus this and pixie forest is where I seem to win big!!
Jukka Kaunisto
Great selection of games
I have a good time playing slots it has loads of games to choose from just what I like
Vladimir Vivoli
Nice site to play
Top site fast payments lots of different games and good consumer satisfaction
Joe Bane
Highly recommend!
Arod 35
I have a good time playing slots it has…
Richard Hutson
Top site
Carla
Faye
Louise
Glen
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