platinumreels.com
User Reviews (24)
S. Summerlin
They are scammers
They are scammers. I deposited and won and when I attempted to withdraw I was told you cant if your deposit was less than 25$. The min deposit amount is not 25$ and does not tell you that when you deposit. And they dont just return the withdrawal amount they void it and throw it away so you dont get it back after requesting the payout like most casinos should and do.
April Rice
NEW YEAR NEW CASINO.. VERY DISAPPOINTING
This casino was my #1 go to casino. UNTIL LAST WEEK. I made a deposit and won. Went to withdraw $1000 on 2/17 only to be told BITCOIN is under routine maintenance and they dont know when it will work again. So needless to say I had to go open an account that accepts international wire transfers. 2/18 i send all my information for the wire transfer. Here it is 2/26 and im told my withdrawal has processed but its still in the 5 business day frame and there is no tracking link for it. THEY ARE JUST SITTING ON MY WITHDRAWAL AND GOING TO DRAG IT OUT AS LONG AS POSSIBLE..IM SOOO DISAPPOINTED IN THIS CASINO. In the past I was always paid on-time no questions asked. Never had to worry about when ill receive my withdrawal.. now things are getting sketchy with them. As of today...BITCOIN WITHDRAWAL IS STILL UNDERGOING MAINTENANCE 🤣
miranda kizziar
I have written a review already but I’m…
I have written a review already but I’m doing another . This casino is giving me the complete run around telling me something different every time. They are absolutely not paying me out. They are unethical and crooks. It’s a complete scam do not put your money in there casino!
Steve C
What can I say in a review where I have…
What can I say in a review where I have deemed it a 1 star website? Well I just got done with the free 200 spins on Liberty Wins I managed to pull about a $0.10 per spin average off what equated to a penny per line spin totaling a $0.09 spin. In 200 spins plus my $20 from the 200 spins I did not hit the scatter nor had I hit the bonus. What I did manage to hit was a $1000 play through to have the opportunity to withdraw my $20. I dont even know why I wrote this to get this garbage site out of mind quicker would have been much better. But take a chance on a garbage trash site... there is nothing Platinum abiut it just the num is all youll get.
Shanna Louviere
Worst casino ever
Has been 1 week and havent been able to receive only a 100$ payout
S. Summerlin
It was a good experience
It was a good experience. Good bonuses and I got paid out quick. They dont give too many freebies but support is good. Trustworthy as I received my wins.
miranda kizziar
This casino is the biggest joke out…
This casino is the biggest joke out there you will never get a withdrawl i have never had a casino ask me for my social security number stay away dont put your hard earned dollars into that fake scamming casino
Keith Barnum
Worst most tightest online casino I…
Worst most tightest online casino I have ever played. Don’t waste your time or money and good luck if you ever have to make a withdrawl. Best one to play that is similar to this is Grande Vegas casino.. Platinum Reels sucks and does nothing but suck your money.
Scott HAINES
Diamond reels is theifs
Went on this site went a little bit of money and verified my account I thought before I won the money on a bonus but in order to qualify for the bonus and to be able to verify your account you have to make a buy first I made two buys and thats been a week ago and I still havent gotten my money from trust pilot fixing to contact the better Business bureau
Steve C
This casino is a sham
This casino is a sham. No Deposit free spin is FAKE. After playing ALL NIGHT Winning big then loosing it all but a $1 THEN HITTING BIG AGAIN. FOR HOURS AND HOURS We got back up to then loose it all and back up again atleast 3 to 4 different times. Atleast 6 hrs straight hame play and then we decided to cash out at about $1500. We filled out all the papers got photo id mail with address ect. You guys told us it was processing. WE ALREADY ALOCATED THAT MONEY OUT. THIS MORNING YOU MESSAGED US THAT YOU CLOSED HIS ACCOUNT AND THATS THAT! WELL Thats not Right We played for hours All night UNTIL MORNING. WE WE EXARNED that money and won fail and square how could you just steal it from us and thats it? We need that money? We have nothing money. We didnt scam you cheat you Im gonna file a complaint with every company and bussiness and government dept I can and tell everyone I know and put it on every a ebsite there is how you robbed us for a pathetic $1500 on Christmas. Stealing from the homeless couple that just lost everything they own in a foreclosure scam last month. That couple who hasnt eaten in 3 days. Lets trick them and lie about paying up after they win a jackpot from Rudolph the rain deer!!!! Im finding a lawyer!!! Fake game thrives wasting peoples time!
True
Transactions made ....Not authorized
If I could give them a -20 I would.They take your money but never give anything back.The withdrawal process is a big delay tactic and they find ways to Not pay out.Do Not Play Here.There a Rip off.Ive disputed transactions I never made and there going down.When I advised them they closed my account.... Imagine that.There Not licensed and there scammers.I checked my account today....they took money from my account Not authorized and closed my account....Good riddance.....Ive turned them in for taking unauthorized transactions from my account since Nov.14.24....I hope they get caught and get shut down for all the unforgivable scamming that theyve done!!!!
Carmen
Do not support criminals like these…
Do not support criminals like these people. This is what they emailed me after I applied for a withdrawal of funds that I won from free spins they gave me. This is the third online casino that has done this. Brango did this same thing as well. JoyChloe here from the Platinum Reels Casino. We trust you are safe and well.I am reaching out to you on behalf of the finance team regarding your recent withdrawal. Please note that your withdrawal has been cancelled and your casino account has been locked by our system due to a link with negative activity. At support level we do not have access to the exact details or type of activity identified however these may vary between chargebacks and found arrest records. We do wish you the very best of luck in your future endeavours. Should you require further assistance please don’t hesitate to contact us as we are available 24/7 for your convenience. Kindest regardsChloePlatinum Reels Online Casino
Blayne Martin
They have horrible bonuses and they…
They have horrible bonuses and they take up to 10 days to pay out . There games skim money if you spin to fast
Mailisa Levaditis
Total scammers they kept my 330.00…
Total scammers they kept my 330.00 winnings. Anne at customer service is the worst.
Cynthia Hoagland
Scam let you win get your deposit for…
Scam let you win get your deposit for verification withdrawal then you get nothing
Vaughan Cook
great bonus deals
great bonus deals
Daniel Knox
Stole my money and closed my account
I won over $200 when I played on free spins. I played through the required play through amount. When I tired to cash out they told me I had multiple accounts so they permanently locked my account. The supposed two first accounts just have my name dob and phone number. They don’t even verify your number when you sign up and the first two accounts do not have a picture ID or selfie so literally anyone could have made those accounts using my information that could easily be found on Facebook! When signing up I was not even notified my information was already in use and I even talked to CS immediately after making the account and no mention of there being duplicates.Its not even the same IP address that made the accounts! There is no proof that they are my accounts and when I tried to talk to CS they basically told me to F off and just closed the conversation! They are a scam! I’m looking into legal action. Do not waste your time!!
Rudy
I played hundreds of euros and I didnt…
I played hundreds of euros and I didnt get a jackpot it keeps showing me that the jackpot is being loaded and nothing is a scam dont put your money in such a casino
Dogtownsk
just out for your money
There just out for your money you win with the free money they give you to try out the casino. But when using your own money it takes it quick beware not WORTH IT.
Remi Davis
Took my money and closed my account
Took my money and closed my account . Allowed me to deposit over the limits
Maura Q
ionut antohi
Ronda Maas
Consumer
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