newspins.co.uk

Awful website

Awful website. I enjoy a little bingo and slots now again. Joined as new customer deposit £10 and awarded spins. But whatever you win they put in a bonus pot and you can’t withdraw. After looking at peoples comments and reading their conditions. You have to spend a lot of money before you can withdraw it. I would avoid at all cost. You might as well download a free spin game because you won’t ever see money back.

Customer service amazing

Customer service amazing

Tried to withdraw tho cant …

Tried to withdraw tho cant contacted support want driving bank passport Ive already been scammed they want your personal information .. no as previous person stated too much red tape means they scam you

Dont play here. Technical problems wont be resolved.

My gaming experience was mostly fine with Newspins. I felt like the site was trustworthy until trying one of their promotions.I completed the welcome offer where I was required to deposit £10 and I would be given free spins to use. I was given the free spins which winnings were credited as a bonus balance with 65x wagering requirements. This was fine and all in the terms and conditions of the offer.My problem is that once I satsified these wagering requirements my bonus balance was still locked. I reached out to support and they took days to respond and didnt address the issue at all. I tried to reach out again and heard nothing back. Now the bonus balance has expired.This is really poor customer support but also as far as I can understand Ive been lied to about the terms of the promotion. Not going back!!

Cannot get in touch with them unless…

Cannot get in touch with them unless you use email and it takes days to get back to me. Ive deposited without a problem multiple times. Came to withdraw I have to verify my account. By sending bank statements and utility bills my bank has gone paperless and I dont have bills in my name. They will not accept drivers licence. Not happy with all the red tape when coming to withdraw