MoPlay.com

Bunch of robbing thieves running off…

Bunch of robbing thieves running off with customers money absolute disgrace Im going to hunt these shithouses down for my money

Generous welcome offer

I left a bad review at first due to taking a while to verify me but they sorted it eventually so I can bet on this Saturdays footy

Terrible - CA

Terrible no-one knows how the deposit bonus works you will just end up losing all your money terrible customer service they all follow robotic responses and dont answer the question.And No you cant even withdraw what you deposited.

Avoid

Avoid. They make life impossible if you want to withdraw.

Please make it rain just the way it…

Please make it rain just the way it is..Best!!

Avoid at all costs - steal your money

Avoid at all costs. Unlawfully refusing a payout because I used a joint account and they claim it is not in my name. Making arduous unnecessary and unethical demands (for bank statements including SWIFT/BIC numbers etc.) which are simply unacceptable.Reported to IBAS and will pursue in the small claims court as these companies should not be permitted to steal from customers. DO NOT USE.UPDATE - Well although your passive aggressive response (clearly a social media team tasked with giving off a “cool” vibe) was entertaining it doesn’t stop you from being crooks - happy to take money in the deposits; happy to take bets; not so happy to let you withdraw money. Thankfully I’ve just placed bets to the amount in my account matched them on the exchange and netted a nice profit so thanks I can now close my account 😊

Awaiting a payout

Awaiting a payout. After previously paying out for smaller amounts without any verification checks and taking my money repeatedly without any checks now that I have won a larger sum they are requesting all sorts of proof and delaying my withdrawal. Happy to remove this review and change to a positive one if we can sort this out speedily.Awaiting a response to my questions on their twitter solutions page.

very happy & good services

Good and simple easy to use you know

Amazing choice of casino games.

What can i say. One of the best sites around.

Good

All good 👍 Thanks

What can i say

No point in having a £10 free welcome bet if there is no market u are willing to lay it on deposited £500 struggled to spend £150 of it and then u lot thought I were doing me favour letting me take the £350 out jokers!

All good 👍

Very good deposit and withdrawal good offers best plays in casino

No point in having a £10 free welcome…

I had a problem but got it sorted; lets hope there are no more. Up until now Ive always been very happy with them. I think I got someone on their chat first time whod not had a good nights sleep! Gordon was great; he should be paid more!

Very good deposit and withdrawal

* Update: I have adjusted the star rating from 1* to 3* as MoPlay have been proactive and within a few days have refunded the £10 as cash and also credited a free £5 as a gesture.----Ive had a very annoying situation with Moplay. If I lose a bet then that fine - its my loss. But in this case I feel cheated. Its only £10 but the principal is that theyve been deceitful.I was offered a risk free £10 bet. I chose to accept the offer and so clicked through to claim it. After this I remembered how these promos are always set up to trip you up and take your money. I looked for the promo in my account to get the terms and could not find it after 10 mins of searching (shock). Concerned I got out my laptop and opened up a help live chat.I asked if I place this £10 and lose are you going to refund it. Yes the lady states. She said place the £10 and if you lose it is refunded in cash.So I go ahead and place the bet. As its risk free I may as well right? So then the bet loses chances are it would anyway as I was more risky as my bet was risk free.Log in the next day and my balance is £0.Turns out because I didnt press the place bet button on my mobile phone I am not eligible.The only reason I went off my mobile onto the desktop was to ask for help on the promo. No mention of mobile from the live chat helper. She did not link me to the t and Cs. By asking for help all that happened is I have been cheated out of my money.Classy move Moplay.Talking back to your livechat help expert only added to the negative experience as he dictated repeatedly that I should have read the terms and conditions.Very helpful. Perhaps your team should make them easier to find? Perhaps your team should relay the information when I go ask for help on livechat? Or perhaps you make it impossible to review the correct details so you have more chance of something going wrong and you taking money from your customers deceitfully?I am more than disappointed. Its shocking customer service to be honest.

I had a problem but got it sorted

So far so good. Fast payouts and good weekly promos.

Dishonest. Deceitful. Shocking Customer Support. *Have Now Worked to Rectify

Pretty ordinary very low betting limits on parlays

Fast Payouts and Good Promos

Annoying approval system. I don’t have untility bills and have sent other forms of address confirmation and still not approved. You might want to find a new means of approval. I am done with your site as such.

Pretty ordinary very low betting…

Played on mobile good variety of slots and got my winnings in 2 hours!

Annoying approval system

Winnings paid in 2 hours