United States
User Reviews (17)
Travis&Naomi Richardson
They only allow $500 Withdrawal a week…
They only allow $500 Withdrawal a week this place is a scam
Matthew Hallmeyer
Great Gameplay Great GameplayGreat Gameplay.wd
This is my second review for Jackpot capital casino. First is the gameplay its way above board. Its night and day compared to social casinos. Payouts from the slots are huge compared to social slots. As far as redemption goes my first two were not a problem. 3 business days and crypto was there bright and early. The customer service is there on time taking questions and giving real answers that apply not just copy paste scripted answers. I definitely recommend Jackpot Capital. I would like the readers to be aware but some of these reviews are just spiteful and negative because they lost her I know because Ive written them before too for me and myself Ive had a really good experience I won quite a bit of money. I would like to say also if youre going to play them when you get a chance as soon as go through your verification dont do it while youre waiting for money. Get verified first that way win you do win youve been verified and there wont be any delays. And yes I said win not if. Theres no way to post them but I would post screenshots for the proof they are legit. Thank you jackpot capital.
JA
scammers
I was a member a few years ago. Had a few small wins Since then its all down hill. They have a way to turn down your rtp. They take away lobby jackpots match bonuses. You get nothing if you are fortunate enough to win. I left and returned several times. No appreciation for my return to their casino. You get nothing. Slots are rigged with low bet amounts non paying winning combinations.Slots dead boring and tight. 99% of spins are dead spins. Player beware! Do not play here.
brent
Place is a total scam!
Place is a total scam!! i won 100 usd and they refused to pay me!!! dont waste your money with these scammers!!! its obvious i should have read the reviews before putting my money in this rip off casino!!! DO NOT PLAY THIS CASINO!!!! SCAM ALERT!!!!!
Jamie Loree B.
Love the games
Playback on some games. You dont always win but most of the time it doesnt just eat your deposit and not let you play.
Dayaram
Not paying money
Not paying money I played no deposit bonus Im upload all needed documents After that the account was closed and they are saying that the account is not passed internal Check
Natasha
I won on the sign up bonus
I won on the sign up bonus and unlike most casino sites they paid me. It took just a little time for the identity verification but after that they paid me promptly. Great site with great customer service
Amanda
No verification no payout poor to no customer service
0 wasnt available. Ive submitted my documents to verify my identity and address I submit the same documents for all casinos (changing months on bank for 3 months requirement). Ive done this everyday for the last 10 day. Sometimes 2-3 times a day then talking to their customer service chat reps also. Not once have they attempted to help me with my issue. My payout still sits there. I have taken screenshots of everything. What a joke.
Najam
It is scam website didnt give any…
It is scam website didnt give any thing to customer I have an account and want to verify from 3rd august but cant verify and finally close my account without any reasonEven I provide my all document against proof of address but they rejected and close my account
Lacey
No deposit bonus actually paid!
This is the ONLY online casino that paid out from a no deposit bonus. I never expect to win using them as the wagering requirements are so high. However I had no issues with them and was paid out $250 having not used a cent of my own money. Excellent customer service as well very friendly.
Katoya Lowe
Best casino I have ever been on so far!
Best casino I have ever been on so far!
Mehdi
I sent everything invoice phone…
I sent everything invoice phone electricity bill less than 3 months but it doesnt want I saw on tripodvisor full of negative comments like me the same problem I will file a complaint make a video on my YouTube channel and put a max of comments to raise awareness you are thieves Scam scam scam !!!
Luciano
Withdrawal inquiry
I had a withdrawal inquiry and was educated about the process in the most professional and friendly manner. Great job!!!
Brandy Eaken
I have nothing but good things to say…
I have nothing but good things to say about jackpot capital not only did I won real cash on my free spins and was able to cash out after verification. I have since cashed out with fast results. I recommend jackpot capital.
Melissa Buzbee Maser
Dont create an account with jackpot Capital casino
I created an account at jackpot Capital casino October 17th 2024. My my account was created successfully and so I made a deposit through Bitcoin. As soon as my deposit went through and showed up on the account my account stopped working. I thought well I will just restart it so I did. When I logged back in I got a notification saying I could not play there and to contact customer service which I did. Customer service could not really tell me anything but did tell me they would notify the proper department about my deposit refund. I also sent a email to the support email. A couple days later I received email notification from support asking me to verify my account that I do not have. Explain to them I dont have an account and that Ill just wanted my refund. I even showed them a screenshot of their own terms and conditions stating that if any reason account could not be created and a deposit was made that deposit would be refunded right away back to the account holder which is me and it was not true. So they asked me to verify by sending in my ID front and back and holding it next to my face a form of proof of my address and my Bitcoin address which I did. They told me then in the next email that they wouldnt accept my address verification because it was through cash up it was my statement which they said they accepted but now they wont accept. Its just a verify my address. So I submitted my PayPal statement with my address they wouldnt accept it either. So they told me they would accept insurance any kind of mail any kind of statement but not those two forms apparently. So I submitted my car insurance statement with my address on it and lo and behold they still would not accept it. So it to me they have stolen my money and they refuse to give it back and it is only $40 but its $40 thats mine not theirs. So Im at a loss of what to do theres no repercussions for them basically nobodys going to do anything to resolve this not through them theyre not. I would never ever recommend this this casino to anyone.
MD. Eleus hossain
The jackpot capital casino is a fake…
The jackpot capital casino is a fake casino dont waste your time and money in this casino.This casino scammed me. Where I completed my winnings requirements they told me to verify my account after submitting documents for verification. They close my account. Now I cant access my account and also cant withdraw my $150 dollar. So please dont play in this casino. Please save your money and time From this casino.The jackpot capital is a fake and scam casino .
Luaana
Be warned
Be warned! This is the worst experience I have ever had with anything online! I used a free chip to play and won - so I sent my required photos and got my ID verification done (they approved it fairly quickly) - then I put in for my withdrawal using my bitcoin address - nightmare ever since! First they sent me an email asking me to explain why my ip address shows up in a state different from where I show my address - then they rejected my withdrawal via bitcoin and told me I would have to use bank wire (which requires giving my bank info which I NEVER do) - then they said I would need to re-submit my photos for ID verification again - which I did - THEN I was told to take all new photos of the same ID and send it in again which I did - THEN I was told to use a passport and my bank statement rather than my electric bill - well I dont have a passport and I only get online bank statements and truthfully I dont really like giving my bank info. But I did take all new pictures and sent them in along with a screen shot of my bank statement (top portion with bank logo and my address only)- now I have heard nothing! I believe this is 100% a scam and I am really upset that they seem to insinuate that I am somehow being dishonest about who I am (oh and I did offer to do a video chat with them if that would stop this shenanigans) - Be Careful with this site!Update - Sept 6 and they still have done nothing to resolve this issue! So I went onto the casino help page and requested a call back to try to resolve this issue - all they did was tell me that I need to send a picture of my birth certificate and the document verification dept. will send me an answer in 5 days! Unbelievable.UPDATE - Sept 10 - surprise surprise the expired passport they insisted that I send them (even though I told them that it was quite old and expired) was not accepted because - guess> ITs EXPIRED! Duh. however I also sent them my birth certificate (and they have my current drivers license with a selfie of me holding it) yet they still are unable to approve my ID verification - but of course will not give me a reason why.UPDATE: 9-13-2022 Finally got my ID verification approved after sending all new photos as well as my birth certificate - now they refuse to let me withdraw using bitcoin (with no reason given).UPDATE 9-15-2022 (hopefully the last one!) - Well today I actually received an email from Jackpot Casino telling my that my account had been cleared to withdraw with bitcoin! I did put in the request - fingers crossed!!!LAST UPDATE 9-19-2022> I actually received my winnings via bitcoin at 6 a.m. this morning!!! What a fantastic surprise!
19 people have already reviewed Jackpot Capital. Read about their experiences and share your own!
