United States
User Reviews (70)
Mary M Wolf
I am absolutely mortified at how…
I am absolutely mortified at how @hardrockbet has done me i deposited 950.00 of my own money from my paycheck at that I went to withdrawal that amount as I meant to put 95.00 dollars not 950.00 and they suspended my account and asked for documentation regarding everything bank statements my identification amd a selfie proving who I am now inhave done everything they have asked of me and they still refuse to lift the suspension so I can pull my money from the app ..this is insane ad this money is my mortgage im scared to death of losing everything I own because of hard rock bet and their games they are playing with peoples lives if there is anyone out there than can possibly guide me what I should in order to actually get my money back ..ive contacted the FCC the Seminole tribunal and BBB filed complaints with everyone ..I have now escalated the matter and disputed the charges to my bank and shown them the corresponding emails from.hard rock ensuring me this is protocol let us just homd your money until we feel like giving It back ...quite frankly if I ever even see the money again I work my ass off for every dime I earn I work 60-70 hrs every week to try and get ahead amd for something like this to happen ots detrimental to myself and my family I pray to god something changes 🙏
Adam Magid
THEY ARE A LEGIT COMPANY! BEEN AROUND FOR MANY YEARS!!!
So I came on to see what the rating was on this and Im just baffled at how low it is. I mean I have lost a lot but Ive also won a lot. And I withdraw my 100 I won a bunch of times and it comes to my account in seconds!!! Not minutes! Seconds!!! Why is the rating so low on this and saw someone got arrested??? That has to have more details to it come on?? Using someone elses name? Something? They cant arrest you for no reason and they would never ever tell you to come pick up your withdrawal (unless they suspect fraud) and maybe then they would) but honestly Im just not sure why this is rated like this. Ive seen stories of people winning thousands of dollars and I am going to actually take one star because I have been straight losing lately. If I win more than 100 Ill bring my stars back up to 5 again but come on guys! If they paid you and you didnt fix the stars please go and fix them because HardRock has been around FOREVER AND I SERIOUSLY DONT THINK THEYD LET SCAMMERS RUN THEIR APP!!! SO STOP WITH THE horrible reviews unless you really havent been paid. And a news flash to everyone who complains about how long they take to verify. When they are thorough about verifying your identity! You should give them more stars not less because theyre making sure youre safe and somebody didnt take your account. And man if they had someone arrested for no reason thats just not cool. But I cant base my review on that. 4 stars because Im losing lately more than winning but they also added being able to bet less than a dollar so still get 4 stars from me!!! I won 50 just the other day and went to my bank in 3 seconds! Ill come add 5 stars the Second I hit 1 or 2k like so many others have!!! HardRock Im truly sorry that more people that have had wonderful experiences dont come and rate you. Ill be telling them on my social media to come and do right by you guys!!! Because this is ridiculous! Youre not this low of a rating!!!
Wade Littrell
Can Recommed
I have been using hard rock online since it came on line. Very happy with the website. Amazed by the algorithms. Im very happy with all the bonus bet promotions. I have had two issues both resolved satisfactorily. can recommend!
Michelle LaRocque
If I could give a negative 5 stars I…
If I could give a negative 5 stars I would Customer Service techs are awful I’ve submitted a change of address yesterday over 25 hours ago and they can’t get it right how is it you submit all your paperwork and you can’t place a simple bet Florida needs other betting options
Phil Yocabet
I love hard rock bet
I love hard rock bet. I know its probably just superstition but I always seem to win on here. They have one of the best game selections in NJ awesome bonuses and customer service is top notch.
Robert Robarge
Brighton scam artists
If I could leave 0 stars I would. I won 479 dollars and was told I had to personally show to collect so I drove 2 hours and 15 minutes to brighton florida . I spoke to the Casino manager it was his 1st night they decided to tell me they refuse to pay me and in fact arrested me charged me with 2 misdemeanors and put me on probation charged me 3k in court fees ...absolute horror show and a Con. Ill never gamble with them they are awful hard rock is rock bottom period and facts 💯
Mark-indianapolisIN
I have been on this App for about 2…
I have been on this App for about 2 years. I have used the same method of payment the whole time. So today when I opened my App I had a bonus of $143. I played and got up to $300 . These idiots will not let me withdraw. I went into the chat at about 6:30 pm for assistance and ended at 11:15 pm spoke with 13 people and no one resolved my issue. As a matter of fact one of the chat members went in and did something to my account and then they said I was new to the platform my method of payment no longer worked and I had to add money in order to withdraw and I just used the app the night before with the same payment method no one has helped me as of yet to get my $300 off this crap. This is a billion $$ industry that’s ripping people off there must be something that can be done!!!! Have also sent several emails and no response
Rawdawg Actual
Something is not right with this…
Something is not right with this company.... I created an account put my banking on their site deposited money ($300) then won $622 and tried to withdraw it. They suspended my account in order for me to authenticate my information (photo of license bank card). Ive waited over 24 hours and havent hear a thing yet. I think these people are scammers.
Daniel Green
Locked out of account with 300 dollars…
Locked out of account with 300 dollars on my play. 3 days empty promises. A lot of talk but no fix. Dont play this app!
Paul Badois
Very clean gaming area
Very clean gaming area always good time. There is always a lot of people enjoying their time there. Council oak is a must best steakhouse around. Lobby bar can use some more seating and maybe more bartenders otherwise great.
Barry Payne
Burn 🔥 your money rather than betting…
Burn 🔥 your money rather than betting with hardrock. Worst odds bet limits. Stay away.
David Sherman
Thieves
Thieves. Worthless thieves.
Lenny Johnson
This online casino is the BIGGEST RIP…
This online casino is the BIGGEST RIP OFF. I dont know how it is even allowed to have such a rigged website! Dont play on this online casino unless you want to literally GIVE AWAY your money. The bonuses are horrible even when you BUY one! And repeatedly the same. Bonus after bonus NOTHING. Maybe $20 back! Im done. NO FUN WHAT SO EVER. ZERO!!!!!! Itll cost you if you dont take my word for it. Closed my account. BYE BYE rip offs! Never again!
Ryan G
They are terrible
They are terrible. Avoid
Nathalie J. Knowles
I am super happy with Hard Rock Bet…
I am super happy with Hard Rock Bet because now I can play my favorite slot games (PLAYTECH) but there is one thing that gives me a bad experience and that is when I play on the website my PC at the end where it shows the option to see all the games doesnt scroll and doesnt allow me to see all the games for some reason. But it works on my mobile device. However when I want to play on my PC I can’t; I can only play the ones displayed.I hope the sites technicians can fix this issue soon. THANKS.
Mark Krieger
If I could give it five zeros I would
If I could give it five zeros I would! Nothing but a piece of crap app that steals your money if you want an app where you can just watch the spins and hear some stupid music this is it for you. Not a damn dime after I wont tell you how much what a waste dont give it a first thought second thought third thought
Mike
Straight up scam in the us
Straight up scam in the us. Not sure how they get away with it but it’s doesn’t add up. The rtp is like 40%. They lost a new player. I will not play here no more. Look at the poor reviews. Easy to see they are scamming.
Terri Lockhart
Hardrock Seminole Bet Big Campaign Donors With Gifted Tax Payer Money
Hardrock bet is not to be trusted. When I made a bet and won they said the bet was not made. This was the semi-final Seahawks 3 parlay bet January 25 2026. I hope the scammers are closed down. Oh But this is the Seminoles were talking about Big campaign donors.
Nathanael Garay
Absolute criminals
Absolute criminals. I made a prop bet on a player that never played in the second half of an NFL game. Their policy is to return the bet for a bonus bet. After not receiving it I sent them an email because there is no way to contact them they didn’t get back to me for days and when they did they said bonus bet was only good for 5 days and it expired. Dont know what government agency controls them but I’ll be connecting them once I figure it out. Disgraceful to say the least.
Rainer Koch
Placed a bet on nfl game
Placed a bet on nfl game. I had all rhe players hit the bet quota. Then right at the end of the game with 10 seconds da left they had me lit up in green stating I would win as long as the team won. Well a few seconds later they took off the rushing yards and left me with needing 2.5 yards left to win.They had well o er that. The player for the rushing yards and then some. I will never play this again! Period!!!!
Ryan Trapp
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KingBalk
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Streamz N Dreamz
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Hockey
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