Goldrushcity

It seems like they only let you win when you sign up

When I first signed up I was able to win it was actually a good session the games were hitting non stop I thought it was probably a scam site because I was on a roll. I was able to cashout $1500 and ever since then its been on a mission to get its money back from me. Nothing hits anymore and their daily bonuses suck. Its not that I wasnt happy with my wins but Im just not going to dwell on it and ignore the losses that came after. Ill admit giving it a two star was a little low so Im going to bump it up to 3 stars.

Hard to get ahold of customer support.

Like most say customer support is hard to get ahold of and they do not respond to quick tried the redemption process but you have to wait for them to message to be able to upload more documents which in its self is very difficult. Im currently waiting to find out if for the 6 time my i.d. is actually accepted... if you have time and dont need the money you win go for it. If I ever get my money Ill not be doing this again as most sites are way more customer oriented and the process is less grueling to get the prizes you won. Games were fun and I was hopping it was gonna be way better on this end I was wrong. just be careful!

Great bonuses and fun slots.

This platform is awesome and has wonderful opportunities and experiences waiting for you dont take my word come try now! Dont you like extra money!

This platform is awesome and has…

First I won over 200 dollars. I withdrew 100 to see if it would work and it wasn’t giving an option to upload my id. So I started freely gambling and lost the other 100. After that it gave me the option to upload my id. All my documents were verified and my withdrawal was approved. then I received an email saying I would receive my withdrawal in 2-5 working business days. It’s been about 6-7 and I haven’t received anything

Haven’t Received My Withdrawal

Redemption was a little tricky but once they verified me it went smoothly right into my Skrill account. I won 1500 off my welcome bonus!! Thank you gold rush

Won 1500 off my welcome bonus of 5$ paid out fast

I have redemption pending and I can’t seem to get support to reply back. I’ve fairly paid for a package and they can’t respond back regarding verification. I’ve came to the conclusion that I will not be able to redeem my winnings.

No response from support. Cant redeem

Love the games just wish the redeem time was faster

Love the games just wish the redeem…

Avoid this place they wont pay out on leaderboards they owe me over $1000 in leader board winning & wont pay out. Support doesnt exist and just closes tickets out

Avoid this place

This is my new favorite game to play it’s so awesome ive cashed out so much money!

This is my new favorite game to play…

100% Legit casino and super fast payout. Getting verified was fast and easy too. Submitted my documents last night and the money was deposited in my account today.

100% Legit casino and super fast…

I have an account but not allowed to login and play to determine a real review

Im not sure

Absolute trash site. No response from support. Ive bought multiple daily tournament packs and won first and still have yet to receive rewards. This platform needs to be shut down they just stealing money from customers its ridiculous that they have been allowed to run this long.

Absolute trash site

Who runs this place? They are terrible casino operators. I cant even log in. The site says Im located outside of the US. Good luck snagging a whale when your potential players cant even log in. Junk site dont bother unless youre running CG.

Who runs this place

Overall I really like the selection on Games available on this site though it is a relatively small collection. The site runs smoothly and fluidly though I can not speak to the functionality of the App. Though I am having trouble as far as Document Verification and Redemption goes. My ID has been been verified as well as a Bank Statment has been reviewed and a green Check Mark is displayed next to the submitted Document under the Proof of Adress tab. But it still says Documentation Required in Red under that tab as well. My Redemption Request for 100$ has been stuck in Pending Approval for awhile now. Im giving 3 Srars for the Game Selection and Functionality of the website will update and give more if my Redemption is Approved in a relatively acceptable timeframe. Just incase Customer Support responds to my Review ill leave my Associated Account Email listed below.GoldRushCity Account Email:Bigmacstackamillion @ gmail.com

Overall Good Experience Document Verification / Customer Support Could Use Some Improvement

I have been waiting and waiting for my verification to go through so that I can redeem. I have sent email after email asking for a status and all I get is a generic BOT response. I have NEVER had any issues with verification on any other sites. DO NOT RECOMMEND! Customer Service does not exist. Waste of time and money.

i havent won anything

This site is a scam. I had won $2750 on it but they refused to accept my valid ID for days.

DO NOT USE THIS SITE

Perfect experience !

Don’t waste your time

Impossible to get ahold of someone on support I have a withdraw pending for months even after winning a prize on the leaderboard for $125 when I try to redeem it it just says error and goes away this isnt the first time its happened. All support does is mark the ticket solved without doing anything. I may just have to contact my bank to get it resolved

Perfect experience !

No support they just close out the tickets