Gamewithpixels

Absolutely Useless

Like a lot of people I backed a kickstarter for these dice in March 2021....yes 2021. Since these there have been 80 plus updates which mainly seemed to be the developer constantly swanning off to China to fix issues. Personally I think we were funding yet another holiday for him.Then finally in Feb 2026 I got an email saying theyd been shipped through that quality delivery firm Yodel.A final kicker was when Yodel lost my parcel. As far as I can see on the tracking it never left China. And try speaking to Yodel about it...but thats another story!Now the company is totally ignoring messages asking where the dice are and what they are doing to sort this. Im on my third e mail to them now because that seems to be the only way of contacting them.So all in all a very poor experience with this company. They are either scam artists or totally incompetent. Id advise avoiding them at all costs.

Waited 17 Months for Nothing

On the 17th of October 2024 I ordered a dice from Game with Pixels for my brother for Christmas (or if it didnt show up his birthday in March) at that time they promised a 6-week delivery. Please note that this was a pre-order but was not part of their KickStarter. The dice I ordered was a D20 in Onyx Black. Well Christmas came and went with no sign of the dice then his birthday. I sent emails on 18/12/24 then again on 11/3/25. A year went by and I still received no dice and no communication. I sent an email again on 28/10/25 and then gave up. I accepted Id spent $100 AUD on a dice Id never get. Flash forward to this week...17 MONTHS LATER...and I get an email telling me that my order is on the way. I check the website the dice are on sale for $55 AUD and the ultimate kicker the dice Im receiving is clear my least favourite option that they had. In their Blog they said that wed get emails about the colour I never received one. So in summary Ive waited 17 months paid twice as much and will be receiving a product I never wanted. The company refused to communicate with me in any way made endless excuses and are the flakiest people Ive ever delt with. Dont support them dont buy their products.

Disgraceful

This company took millions for a Kickstarter has developed the product and now keeps pushing and pushing back bothering to ship dice to people in the US because of tariffs all while continually selling the product on Amazon clearly violating Kickstarters terms of service. I have no idea whether Ill ever get my dice.

Repeat excuses!

Years past fulfillment date has taken extra money from backers saying that if they dont pay their shipping in January of 2024 then they would be at the back of the line for fulfillment yet still over 2 years later hasnt fulfilled the orders sold dice on Amazon and in person at conventions when his kickstarter backers still havent gotten theirs.

Years past fulfillment date

The biggest scammers there is a lot of people back this on Kickstarter and still have never received their dice and now they switched out the dice they order for ugly version nobody orderd thats also cheaper and will not give refunds

The biggest scammers there is a lot of…

Too many issues to list succinctly. For many people this is a blatant scam.

Too many issues to list succinctly

Ordered in 2024. Got in touch once to ask for refund. They assured me all was well and I just had to wait.That was nearly six months ago.And now I had to find out through news and NOT from Pixels directly that the colour I ordered is apparently impossible to do. Black by the way. Simple black. Apparently impossible to make a dice black. Weird how it wasnt impossible to charge me for it. Im now being told I can expect to wait upwards of three weeks for a reply to my demand for repayment.If they werent ready to take orders on a website they should never have opened a store.Such a disappointment. [UPDATE]Upon receiving my complaint both via email and discord they rushed to send out my die.The die is not what I ordered but they are happy to tell me all sales are final. Retroactively. They have in addition deliberately kept my payment method secret so I cant open a complaint with my bank or credit card.I am opening a complaint with Shopify but dont expect results.Scam artists.

Ordered in 2024

Ordered in 2024 Never got delivered. Now they have Problems with the dices the productions a los of the dices others got are not working. The one i ordered will never arrive and im fine with that but even tho they never deliver they have a no refund policy.. AnywaysI asked for it 3 Month ago but they dont respond to support mails

Ordered in 2024

Ordered four dice for my table. One showed up not working. Left a customer support email its been one month and not a single word back.

Absent Customer Support

Ordered a d20 in June of 2024 and they never delivered.

Ordered a d20 in June of 2024 and they…

Estimated delivery was march 2022 through Kickstarter. Now close to 4 years later they are busy selling and delivering on Amazon without delivering to the Backers. Furthermore the dice which was supported is now declared to hard to manufacture and forcibly changed with no input to another Colorway with no way to ask for a voucher or another color. They claim it to be to much work to set up such a system. They faced a lot of negative feedback on this and I waited a month for the next update just for the owner Jean Simonet to double down on this ridiculous business strategy.

This is a scam

I ordered a total of four dice in August 2024. As of October 2025 they still haven’t been delivered. I’ve sent several inquiries but never received any response. The status of my order has never changed.This website is a scam.

No Feedback No Service - Scam

The dice itself is ok...ish. Its early days and integration isnt ironed out and is reliant upon third party companies working with them which is less than guaranteed. There are frequent cases of faulty dice and the company is running on skeleton staff due to financial constraints which makes support basically non existant (multi month waits for responses)But the main reason Im writing this review is the fact that any review with less than 5 stars is blocked / filtered from their store page. Thats pretty slimy (and illegal in many countries) - I would give 3 stars rather than 1 if not for that I think people should be aware of that practise.

The dice itself is ok...ish but there is troubling behaviour from the company itself

Horrible experience.I pre-ordered 2 single dice they were shipped in October 2024 and as of today May 13 2025 I haven’t received anything.I never got a confirmation email no shipping email and no delivery notice—not even one for held packages.Now I’ve discovered that after months my package is being returned to the sender.I’ve sent 5 emails to customer support and have been completely ignored every time.I reached out on Facebook Instagram and LinkedIn - always ghosted.Customer support is non-existent. Truly awful service! I lost more than 100€.

Horrible experience !!!!!!

This company is a SCAM. 5 months later and I don’t have anything to show for my money. They collect funds and never furnish the order. There is always some sort of backlog. They won’t answer email inquiries. The problem boy dice that have been provided were kickstarter dice just to create a buzz to get osito place more orders for products they don’t actually have.

Pixels Dice are a Scam