Victoria Square 1 B2 Birmingham United Kingdom
About
We regulate commercial gambling and lotteries in Great Britain. If you have a query please contact us via our website.
User Reviews (58)
Mark Gasson
As with many government regulatory…
As with many government regulatory bodies Gambling Commission and the SIA being prime examples they are in place to govern the non-governance of a private/non-public owned industry which the Government have a massive vested interest in controlling.SIA - The security industry which has become a dumping ground for the unemployable which the SIA ensure that the high standards and requirements to be granted a licence are NOT IN ANY WAY REGULATED OR AUDITED. (I digress but another example)The Gambling Commission are in place to allow the multi-multi-billion pound privately owned gaming industry to fleece as much money as is physically possible from the British/UK Public it is also there to allow Europes and the Worlds dirty/illegal money to be washed through the UK generating billions and billions in taxes in to the treasury. The same as half the UKs high streets which would be boarded up if it was not for the hundreds of empty Barber Shops Vape Shops Phone Repair Chick/Kebab Coffee Bars and Basement Nightclubs with virtually no clientele despite its advertised events showing as sold out every week. So the Gambling Commission regulate the industry for money laundering this being the excuse that just about every online casino use to suddenly decide that they need ALL your personal and financial data as well as refuse it for the most ridiculous and irrelevant of reasons if and when you finally have a decent win which you try and withdraw. YOU CANT PAY CASH IN TO YOUR ONLINE ACCOUNT - YOU CAN ONLY TRANSFER MONEY FROM YOUR OWN OFFICIAL AND GAMBLING COMMISSION APPROVED BANKING/FINANCIAL ACCOUNT. THIS ACCOUNT ALREADY SUBJECT TO THE WORLDS MOST STRICTEST OF ANTI MONEY LAUNDERING CHECKS - SO MONEY THAT IS IN THERE HAS ALREADY GONE FROM EVERY ANTI MONEY LAUDERING CHECK AND CONTROL THE UK HAS!The online user gamble account holder has transfer money from their bank account every penny of which has gone through the strictest of anti money laundering checks and the UK licensed online casino has happily accepted deposit after deposit after deposit for weeks months even years in most cases thousands and tens of thousands of pounds without any issue and why should there be it is from a UK bank it has already gone through all the checks. Does Aston Martin runs checks when you pay £150000 by bank transfer for a car or Rolex London when you buy a watch by bank transfer NO - Do the refuse to give you a refund until you provide them with your personal data and all your financial dealings earnings savings copies of bank statements etc if the Car or Watch is faulty. NO BECAUSE YOU MADE PAYMENT FROM YOUR PERSONAL BANK ACCOUNT AND THEY ARE REFUNDING TO YOUR PERSONAL BANK ACCOUNT.There is absolutely no reason requirement or logical reason for anti money laundering legislation to be applied or form part of a UK licenced online casino which only allows its customers to make deposits from their own UK and Gambling Commission approved banks. And if there was which there isnt it is not for the supposed UK regulated online casinos to decide as and when the make these checks and decide themselves as to what information and checks they make and whatever reason they choose to reject the documentation presented.The Gambling Commission are not there to protect and safeguard the gambler they have deliberately included a self regulatory condition in to the online casinos licenses which allows the casinos to allow a customer to make as many deposits for as long as they want and for as much as they want (just send a responsible gambling questionnaire if the client has a clear addiction and problem) BUT A FREE REIGN TO BLOCK A WITHDRAWEL WHILST THE CASINO DEMANDS WHATEVER INFORMATION THEY CHOOSE AND APPLY WHATEVER CONDITIONS THEY WISH all under the Gambling Commission inclusion of anti money launderingIt is not the customers of the Online Casinos which the Gambling Commission should be applying strict anti money laundering controls and checks to it is the Casinos do they check the source of all the money going in to the casinos account which is used to declare its annual profit each year for which it pays corporation tax to the treasury on? They know the UK customers money is legit it come from personal UK bank accounts but what about the rest how much cash is pad in how much is transferred from offshore and overseas accounts?Have the UK Gambling Commission looked in to Merkur Slots who have popped up all over the Country 24 hour high street slot arcades/casinos a dozen or more popping up in every high street city and town. They can afford to run the high street shops 24 hours a day that UK bookies had to close and some how make £196m gross profit in 2024. no one every goes in them?
Mark Gasson
This company takes bribes off gambling…
This company takes bribes off gambling websites thats why they dont do anything there apart of the big scam
Ph.
Should be call the Conmission
A massive scamming industry run by criminals. You have got to be mega thick to not realise that the pattern of winning and losing is not random. If the same pattern happens over and over that means its fixed. You also have to realise that this behaviour comes from the commission so your ........
Mark Gasson
Ban pragmatic play
You lot should have banned pragmatic play a long time ago
NICOLA
Massive fraud
England... once colonized the world and was a superpower. Now its a paradise for online casinos with fake licenses and politicians involved in massive frauds. You laugh at the East saying its the Third World but look whats happening here. In Poland for example Coral Landbrokers and Hello Fortune would have been shut down long ago and those responsible would be behind bars.What more can I say? 1.2 is too good a rating. They were founded to protect gambling yet they line their pockets with bribes and allow it. Youre completely useless.Casino Guru has done much more for players and you should be starving. Over the past 18 years you and the casinos have probably introduced believably huge funds with the English budget and people account. This is sick
Mark Gasson
Absolute joke this gaming commission
Absolute joke this gaming commission. gambling can do what they there no regulation even tho they there but to many dodging thing go on and when complain its your a bad loser which absolute rubbish people when they feel that have been played as case when contacted Lottoland and complained about game wacky panda not paying out I was that makers art the pay outs why I find hard to believe if it’s true shows no regulation at. Why is it even tho there’s no chance getting my money even tho it was playing unfair. It’s not about losing yii out u expect that but when you no it tired you over it’s different. They no it and there’s no regulation show how they checked then and they pay out against taking if there regulated there won’t be a problem. So let’s see what the gaming commission do about this. And who checks these like so u put on£300 they I won £89 but what they don’t say is for every £30 I win £5 what you go to do with it put under the pillow course not so you put back trying to win so and the end I took nothing yet they are trying massage the by saying I won £89 and don’t include that in your loses very sneaky regulated by who it about this put there foot on make them pay for checks. Because I should get my money back by right but who do go to you check. Please tell me who investigates gaming answer this if there’s regulation. Please other that have noticed this please say. The game with pot or were there 3 symbols amounts to be had a good few have started pay the little one with early payouts not just enough to make you think it’s going to pay then they don’t it’s a scam and yhere regulated who are they kidding. I complain I’m never going to because all they were regulated full of lies. Why doesn’t the gaming commission be honest.
Mark Gasson
Theyll make you wait weeks for a reply…
Theyll make you wait weeks for a reply and then waffle on about not being able to help.I told them about bookmakers lying about why they were closing my accounts and they simply werent interested. You dont have a right to bet they told me. They give licenses to some really shady companies and when it inevitably goes wrong they simply dont care. Any organisation that doesnt allow replies on social media is just weak.
Cathrine
Yet another useless regulator.
Yet another regulator that isn’t doing their job. Emailed them weeks ago with a complaint about the national lottery. Still waiting for a reply. I won’t hold my breath.
Mr A D Austin
Thanks for your review!
Thanks for your review!Gambling Commission logoGambling CommissionYour review is pending.Read moreAnthony Hodkin15 reviewsGBRated 1 out of 5 starsEveryone reading these reviews please…Everyone reading these reviews please please please spread as much as you can about the pathetic lying UKGC.This so called regulator is responsible for the suicides of hundreds of young lives who believed they were getting a fair gaming experience when in fact they were being totally scammed by the companies regulated by this joke that is the ukgc. The ukgc are a sess pit of lies and deceit.Those poor families who have lost love ones because of the ukgc.20 plus days to reply to one emailEvidence sent and just disappearesCant even have the decency to reply to bad reviews.Sleep well tonight unlike the thousands of lives destroyed by your absolute incompetence. Total and utter scumbags
Mark Gasson
The Protectors Are the Problem — UKGC Fails Consumers
I am posting this as a warning to everyone: the UK Gambling Commission (UKGC) is failing at its most basic duty. Consumers are scammed daily and authorities do nothing meaningful. My experience is just one example:Leicester City FC promoted BC.Game an unlicensed UK crypto casino linking directly from their official site. I was scammed through my account with four massive Dogecoin bets totaling billions in value — over £100 million. One bet was a win but recorded as a loss proving BC.Game’s games are not provably fair. Only my Dogecoin transactions were deleted. When I questioned this my account was blocked leaving me with over £10000 in crypto and $6000 in BCD lost. All of this is documented with screenshots transcripts and emails.I emailed every publicly listed contact at LCFC — no reply. This is standard. Consumers are ignored while scammers profit yet the club still promotes them.Trustpilot also failed me: inflated 5-star ratings at the time and automated generic responses gave scammers credibility and helped them appear legitimate.UKGC itself is a disgrace: • Only 1-star on Trustpilot with reviews describing ignored complaints backhanders corruption and systemic incompetence. • Regulators fail to monitor live games where magnet roulette balls and dealer manipulations defy physics. Either:1️⃣ Regulators accept backhanders to allow cheating2️⃣ No one monitors the games at all3️⃣ Or corruption is systemic. Pick one. • Consumers lose millions every year with no accountability dead-end “contact us” emails and excuses about overseas operators.This isn’t an isolated incident — it’s systemic failure. Regulators clubs and review platforms are responsible for enabling scammers not protecting players.Until public transparency lawful oversight and real accountability are enforced ordinary people will continue to be scammed while the system protects fraudsters.This review is factual fully verifiable and submitted to document systemic negligence.
Bazz
These people are useless dont waste…
These people are useless dont waste your time emailing them takes weeks for a reply and then they want you to get proof and send it to them that your being scammed rather then them doing there job and checking these casinos themselves there as bad as the casinos!!
Mark Gasson
They put out false information
This organisation puts out misleading information about blocking gambling adverts on You Tube. They say you can permanently stop You Tube showing you gambling adverts. This is NOT true. You Tube will block them for around 3 months and then they’ll start allowing them again. They’re just devious….and despicable.
Mark Gasson
They stole my money for 15 years any…
They stole my money for 15 years any site I play tok my money this government how come scam people like that
Wolfie Aka
The gambling and the operator around uk…
The gambling and the operator around uk are even more rich as we see in the news and the regulator dont even speack about the scam and the regulation of the casinons online is not application of fines because fines its just for make us blindless if i play in other contrys this dont happen because they lose the license here everything is permit .Last year i have a experince diferent from last six months or after august last here beting 2 pounds in every game the operator dont pay absoluting nothing comparing with other years is ridiculous how the bet is hight and dont pay is corruption is a way to still money from my pocket and give to owner of the casinos without any regulation or return for the costumers i think is more easy dont call casinos online but charity online for the pocket of many people
Customer
Comments are not allowed on their X…
Comments are not allowed on their X posts and that tells me all I need to know about this lotThey dont have the decency to reply to people on there either and their CEO deleted his account as well. They cannot stand being questioned. Their arrogance is only matched by their ignorance
Customer
Another organisation that exists to…
Another organisation that exists to defend the culprits. Serves no purpose at all. I mean do they have a policy for unfair playing field When bokkmakers close your account when you make money. I think not as they are partners with the gambling firms. Shameful.
Mark Gasson
Corrupt organisation who work alongside…
Corrupt organisation who work alongside gambling businesses talk about regulation its non existent considering mountain of evidence supplied to these clowns Gambling Commission IBAS and the Association of British Bookmakers work together only investigate selective operators cause they all get a brown envelope to keep quiet the Gambling Commission themselves need investigating
Mark Gasson
They give licenses out to anyone that…
They give licenses out to anyone that wants one but when there are issues because of this they just hide behind the we dont get involved in individual disputes line.They are the also the ones who have implemented all the affordability checks nonsense. They dont have a problem getting involved then do they?Its not their business what people do with their money. They only love interfering when it suits. Its not even worth contacting them about anything. Theyre a waste of space
Mike
I can only speak on my own personal…
I can only speak on my own personal experience.I was allowed access to a UK based casino site while signed up with Gamstop.I called the commission for advice.I spoke with Jack and Leigh over a month or so.I explained my situation.I was guided and supported through the process - as much as they could.I was successful in my refund and was given reassurance my account was now blocked.I wouldnt of complained if I hadnt had Jack/Leigh at the Gambling commissions support.Thanks 👍
NIcki
Hey guys .they don’t reply or they…
Hey guys .they don’t reply or they don’t involve.they don’t wanna see the scams and frauds on online games because these c.n.t giving license. Do u know what that means ! Uk gambling commission doing scams.they have to pay . Some body will fk them soon I hope . Enough is enough
NIcki
Mark Gasson
Mark Gasson
Customer
Jeffrey Dix
Mark Gasson
Mark Gasson
Mark Gasson
LT
NIcki
Mark Gasson
Carl
Faisal Ahmad
Mark Gasson
Mark Gasson
PN
Mark Gasson
Customer
Chris Bewley
Sharon
Mark Gasson
JOHNATHAN
Andrzej
ken price
Chelsea fan
Kevin McKenzie
Anthony Hodkin
Liam Grinstead
Shane hale
Mr A D Austin
Bakr Kal
Vitor Rocha
PN
Faisal Ahmad
nasir1789
Bazz
NICOLA
Mike
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