United States
User Reviews (6)
Al
Confiscated funds
Hello I deposited 200 EUR and received a 100 EUR deposit bonus.The bonus had 0x wagering requirement.I started playing and all my bets were made only with my deposited funds (200 EUR). The bonus funds were not used which is confirmed in the bonus history showing:Wager: 0I won 2227.60 EUR from a 4 EUR spin while still playing with my deposited balance.After that I requested a withdrawal of 1000 EUR.At that moment the system automatically cancelled the bonus which indicates that the bonus had not yet been used.Later the casino manually reduced my withdrawal to 500 EUR claiming that the maximum withdrawal is 5× the bonus amount.However according to their own bonus terms:The deposited funds and winnings can be withdrawn at any time.Since my winnings were generated before using any bonus funds the bonus withdrawal cap should not apply.The casino confiscated 1749.60 EUR from my balance.I believe this is an incorrect application of the bonus terms because the winnings were generated with real money funds before the bonus was used.
George
Its a good site
SCAM – AvoidCristalPoker confiscated €2200 and closed my account when I tried to withdraw. They accused me of using software and VPN — completely fabricated excuses to avoid paying winnings. Support is contradictory and then goes silent.Most positive reviews look fake and manipulated.⚠️ Avoid CristalPoker 100%. They take your money. ⚠️
Alexi Puno
SCAM
This online casino is so good and the withdraw is instantly go to your bank account. And the people is very good and friendly people..i hope new player well happy like me..not to get some extra money while enjoy the game.
customer
5 star casino
Amazing customer service and good gambling community. The amount of games is also perfect!
michael hansen herbert
Amazing customer service
Very interesting casino. I spent a lot of hours playing here
ivan wonders
Very interesting casino
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