United States
User Reviews (63)
toby ashley
Theyre SCAM ARTISTS
Theyre conmen. They will never pay you your winnings. Dont deposit anything. They give you excuse after excuse and dont pay you. Its a massive scam. How theyre regulated Ill never know.
Lyndsey
Ive never had a problem with hot steak…
Ive never had a problem with hot steak casino i won a big amount of money at first was worrying after reading reviews but i cant say a bad word about them staff were so helpful once documents were sent i recieved my withdrawl within a hour
Kam
Dont waste your money on these 2 bit cowboys
Customer service is absolutely appalling. I was not given a free bet that I qualified for so I queried it in an email but customer service (Winston and Zach) refused to deal with the issue until I provided my address details as they appear on my account. However the address details on my account were incorrect so I pointed this out by sending a screenshot of it and also a copy of a valid utility bill showing my correct address which I asked to update the details of on my account. Instead of updating it they then said again I have to provide address details as it appears on my account before they can deal with my issue. I kept telling them what it was along with screenshot evidence showing how it appears on my account but they just kept asking for my address like a stuck record. I showed them evidence they kept asking for the address. I showed it to them they kept asking... What the hell am I supposed to do with that? Absolute bunch of clowns playing games like that with customers.
simon latham
I won a bonus round as soon had it…
I won a bonus round as soon had it finished it logged me out x then me balance and me 80 quid I won disappeared I been waiting for 4 days for technical team to get in touch but nothing they told me 72 hours well pass that now and still nothing
Nathan
Don’t trust
Don’t trust. Allow you to sign up so they can take your details then don’t allow you to log in or recognise your details when requesting new password looks like major scam
Sharon
DO NOT BET WITH THRSE CLOWNS AND SCUM
DO NOT BET WITH THRSE CLOWNS AND SCUM! THEY HAVE TAKEN DEPOSITS UNDER A DIFFERENT NAME NEWSHORE I NEVER GAVE THEM PREMISSION TO DO THAT! FRAUDSTERS! I HAVE CONTACTED MY BANKS FOR CHARGEBACKS SO I ADVISE YOU TO DO THE SAME EVERY ONE
Lukasz
I wish i could give these sites -10…
I wish i could give these sites -10 star. In my life i have never seen worse betting sites then hotstreak i seear to god. Its been already 1 week i havent got my withdrawal. Contacting customer support they only says its been reviewed by relevant team but i have never seen sites reviewing for whole 1 week while depositing there is no problem but while withdrawing they make every excuse. They give reply to email in 2 days. Even if its working days hours they wont pay. Im gonna sue them and get my 10000£ withdrawal anyhow. Whatever you do dont even by mistake deposit in this app they are bunch of scammers.Edit:- its already more than 21 days stillno withdrawal
Emma Ohara
HAVE JUST REQUESTED THEM TO CLOSE MY…
HAVE JUST REQUESTED THEM TO CLOSE MY ACCOUNT AND PAY MY MONEY INTO MY ACCOUNT.LETS SEE WHAT HAPPENS
Ben & Teddy
How is this site even legal?
How ii this site even legal?They are scammers!Straight up fraud!
William Clark
Never got my free bonus for depositing…
Never got my free bonus for depositing ten pounds
LIAM KETTRIDGE
DO NOT USE THIS SITE
Deposits were accepted and funds able to be played. However when requesting a withdrawal I received an email asking for documents because apparently my bank account was showing in their system with a different name? All requested docs sent and stillrepeatedly asked for the same info. I am reporting to Gambling ombudsman as suspicious and possible money laundering!
Kelly Wellsted
Disgustng company complete rip off…
Disgustng company complete rip off merchants no bonuses landed for a start on higher bets and they give you zero wins in return .never known a company so appaling as this one .stay away from this scam casino they are truly appaling and Their gameplay is not fair gameplay at all .
Jason
WET PAINT
WET PAINT trust me the paint is wet do NOT touch it absolute robbers can’t even set up a site that runs properly without crashing every 2 seconds.I wished I’d have read the reviews
Jon Schofield
Blocked my account after I requested a…
Blocked my account after I requested a withdrawal
Dave
Avoid
Avoid . Joined placed a bet . Tried to log in later on and found I couldn’t . Turns out I’d spelt my password incorrectly. Error on my behalf . Contacted an agent who to be fair was quite helpful changed it for me . But I still couldn’t log in . This was 2 weeks ago and I’ve contacted them several times only to be told that my issue has been passed to the relevant department. Haven’t even had chance to check if my bet won . Absolutely appalling service .
James
I tried depositing it kept rejecting it…
I tried depositing it kept rejecting it then they apologised I got 5 quid free bet won 164 and behold I cant withdraw it. Stay well away from this site
Lynne barker
Deposit not returned and no…
Deposit not returned and no communication
Simon
Hotstreak scam
I just opened an account - deposited £10 - my balance is showing £0 - I went on live chat and was told the £10 was not showing because I had reached my affordability limit!! I haven’t even placed a bet yet and only spend a few £10 bets per annum in total on any betting site. What a lot of nonsense - it is blatant robbery - I’m going to contact police and the betting regulator
Rowan Fell
Stay well clear you wont see any of…
Stay well clear you wont see any of your winnings at all3 days trying to withdrawal sent in all documents asked for excuse after excuse and same person on Live chat deals with all emails so dont listen when they tell you too wait for relevant department its utter bullshit!!!! Stay away youve been ⚠️ ⚠️
Paul_MCFC
Do not use this
Do not use this site. Deposited and got a £30 bonus and 100 free spins. Did not receive free spins and there is no way to actually play the bonus amount. The site kept glitching and logging me out. I would literally use any other site as this is a complete waste of time and money.
Sean Willoughby
Kate
Sharon
Mark Gasson
Julie Hayes
Carl
Betto
Mr C
Andrew Gorman
Sniper 786
Peter clarke
Stephen Seer
Dan
Michelle Greenwood
Khondokar Shahir Saadat
LIAM KETTRIDGE
Joey s
Sniper 786
Mark Gasson
philip knight
jon dotty
Eddie
Prabesh Gurung
Rich
Emma Ohara
Betto
toby ashley
PG
James
Prabesh Gurung
LIAM KETTRIDGE
Eddie
jon dotty
Julie Hayes
Kelly Wellsted
Mr C
Louise
Lynne barker
Carl
Tom
William Clark
Lyndsey
Peter clarke
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