United States
User Reviews (63)
Robin z.
Great casino
Great casino brilliant choice of games first class online chat service and lots of big wins my favourite casino at Moment
KasinoFIN
I can’t withdraw my winnings
I can’t withdraw my winnings . Iv been trying to verify my account for 2 weeks . Their website doesn’t let you
Janari
Submitted a withdrawal in the evening…
Submitted a withdrawal in the evening and it showed up the next day. That’s good enough for me.
Lars
they never pay you and put automatic…
they never pay you and put automatic bonus extreem bad
Dee Xiong
Poor communication
Poor communication If you need any info live chat says you need to email support but they take 24 hours to answer. But then if you need to continue the convo you have to ask something else then wait 24 hours again . Live chat is no help and pointless. Wouldn’t recommend I have £1000 held and can’t get it
Natalia Bentkowska
Bonuses exist but are misleading
Bonuses exist but are misleading. Some promotions are hard to claim and the terms aren’t clear. Support is polite but slow
Tarik Kaufmann
Should be zero stars
Should be zero starsTrust pilot should be ashamed as your review paints a good picture.These are Scammers SCAMMERSTake your money NEVER pay out if I could upload a screen shot of failed withdrawals it might stop people losing money like I have. Disgusting vile thieves.
Puffi
I didn’t get the welcome bonus I was…
I didn’t get the welcome bonus I was promised. Support didn’t help much
Wiremu Raupita
The mobile app is unstable
The mobile app is unstable. It constantly crashes and sometimes it doesnt even load. It feels like it hasnt even been tested.
Adam
Impossible to withdraw money
Ive been verified trying to withdraw my winnings money for over a week impossible. Support isnt helping at all no one answers emails chat is a joke. AVOID AVOID AVOID
Katja Messing
Night mare for players
Night mare for players 5 star rating given by either they are blind or beggars what a horrific website that is truly the players who played bets24 know the behaviour of their. Customer service care is heinous i still surprise who are playing i personally deposited 42 eur and never claimed a Bonusjust won 100 eur and i want to withdraw but its rejected and told wager okay then i played twice still its rejected 3 time like that and atlast they removed their mask and now they disappeared withdrawal methods I cant even believe how scammers they are dear sir I have full evidences
Kunde Heiko J.
scam
my withdrawal order is cancelled continuously. scammer took 100 €. disgusting
Arkadiusz Mączka
The ratings here are all fake
The ratings here are all fake this is a fraudulent platform deposit 1600 USD etc. There are 2000 US dollars in the account verified by KYC but the withdrawal is always refused. When contacting customer service the chat window will be closed and the email will not be replied to. They will never pay you they will never give you a withdrawal and their comments and ratings here are fake.
yuanyuan
That casino is good
Good casino
Michael Steele
Good
Great support !
Aaron Crawford
nice and easy site navigation
nice and easy site navigation pretty good slots and overal good enough
Ree
It is necessary to strictly check the…
It is necessary to strictly check the ratings of this website and the comments on this website This platform is a fraud platform they will never pay you I lost more than 600 dollars here there are 2000 dollars in my account but he will never give you a withdrawal contact customer service will always say today to deal with you But this has been going on for more than 15 days and it still hasnt been handled. When I asked the next day I got the same response. When its Saturday or Sunday theyll find an excuse to say they wont handle withdrawals on those days and theyll keep doing this to you. After you ask every day each time the online customer service will close your chat! So this website is a fraudulent platform for fake reviews and fake ratings!I dare say that 98% of the reviews here are fake. Everyone dont waste your time here dont hold on to the hope that you will get your money back when you cant get your money back you will know how black this website is! Everyone must be careful.
Anthony
Fake reviews on this bookie
Trustpilot.com isnt a reliable source for genuine reviews. Lots of fake reviews.I read the reviews here and now Im in a mess.I have 1525 EUR stuck on this bookie they refused to pay on the condition that I must wager 30times my last deposit of 270 EUR.This bookie automatically activated a bonus for me and requires me to wager my deposit 30 times so as to withdraw..I never activated any bonus they agreed that its automatically activated when once reaches a certain stake.How can a bookie automatically activate a bonus and impose a 30times wager on real money deposit..Just imagine when you didnt activete bonus and it was automatically activated without your permission and then requires you to bet on your deposit 30 times..From today Ill not trust any reviews on trustpilot.com.
remi zielinski
This is a fraudulent platform
This is a fraudulent platform the customer service has always refused your withdrawal I have deposited a total of 2756 US dollars here the first withdrawal of 600 US dollars has arrived now there are 2058 US dollars in the account the customer service has refused to make a withdrawal and has been delaying time and promising to make a withdrawal today. After I refused to withdraw the money I contacted customer service again and promised to withdraw the money today but after several times when I asked them again they told me to contact the email but I have been sending emails every day but there has been no reply now contacting the online customer service directly closes your chat window! This is a fraudulent platform that will never pay you out!My account is dowell522. I have the chat records with customer service account deposit records withdrawal records and these are all available. I can provide these evidence as well as a screenshot of the chat record where the customer service promised to make the withdrawal on the same day! Everyone be careful they are just taking your money in a different way what we see is just numbers!
Adrian
Most games not available
Deposited minimum to try it. Most of the games are not available in my jurisdiction Im in the UK. So its just not worthwhile.
Ronald
Kamil Toporek
Niamh Coan
Sarah Lamb
Lermer Theo
customer
David Duyn
Kim Vd linden
Gerhard Gebauer
Michael
Ben Robbed
Nikita Lamond
stefan
Claire - Louise Carrick
Smalbrugge
Robin Diex
Ben Robbed
smalbrugge
Hulshof Friso
Familie Wemmenhove
shane broeder
Valtteri
Anona Jude
Aaron Logan
Jemma
Ruby Mancini
stefan Djanzen
Aaron Crawford
Marissa
Ben Robbed
Beck
Loraine Phillips
servechilled
Mal Nowski
DAC TINH VU
yuanyuan
Jeffrey Johannes Andreas Theod
Monika
smalbrugge
heng
Anona Jude
liqiujin
Ian Summerfield
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